Downtime Stories

Australian Stories

Downtime stories

Claroty flags data centre risks in Vertiv & Trane kit

Cooling and power systems in data centres could be exposed to remote takeover, threatening uptime as AI workloads drive reliance on critical infrastructure.

By Joseph Gabriel Lagonsin • 4 min read • This month

DevOps

PointsBet picks Grafana Cloud for betting platform

Better visibility over outages and latency should help PointsBet protect live-betting customers as it unifies telemetry across its platform.

By Joseph Gabriel Lagonsin • 3 min read • This month

Digitalisation

Ageing bulk-handling gear threatens Australia exports

A shortage of specialist support is leaving ageing bulk-handling machines at Australian mines and ports at risk of costly export delays.

By Sean Mitchell • 4 min read • This month

Digital Transformation

How growing MSPs turn hosting into a steady revenue layer

Predictable income is emerging as MSPs bundle hosting with support, backups and security to reduce churn and lift margins.

By Lachlan Strike • 5 min read • Last month

Unified Communications

Retail tops Australia’s customer service contacts

Poor service is driving customers away, with 45% of Australians saying one bad retail interaction would make them avoid a retailer.

By Kaleah Salmon • 4 min read • Wed, 29th Apr 2026

Global Stories

Downtime stories

Disaster Recovery

Visibility can shield you against $15k/min downtime

Blind spots in monitoring are pushing outage bills higher, with Splunk estimating average downtime now costs USD $15,000 a minute.

By Anthony Caruana • 4 min read • This month

Ransomware

Zero Networks OT customer base rises 80% amid demand

Industrial operators are turning to tighter network controls to curb cyberattacks, with OT now featuring in 26% of Zero Networks deals.

By Sean Mitchell • 4 min read • This month

Data Protection

Everpure preparing for new era of cyber resiliency

AI attacks are pushing firms to prioritise cyber resiliency, as Everpure warns downtime can exceed ransom demands by up to 75 times.

By David Shilovsky • 4 min read • Last month

Software-as-a-Service

Global 2000 downtime costs rise to USD $600 billion

Outages are now costing Global 2000 firms USD $600 billion a year, as a single incident can wipe 3.4% off share prices.

By Sofiah Nichole Salivio • 4 min read • Last month

Malware

AI drives ransomware surge, experts urge faster defence

Experts say AI is accelerating ransomware attacks, shrinking the patching window and forcing organisations to overhaul defences and recovery plans.

By Sofiah Nichole Salivio • 6 min read • Last month

Hybrid Cloud

Kyndryl adds AI to prevent IT outages before they happen

Enterprises using Kyndryl Bridge have seen fewer outages and lower maintenance costs as AI flags IT risks before systems fail.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Software-as-a-Service

New Relic launches AI knowledge layer for IT incidents

It aims to cut outage investigation time for engineers by combining live telemetry with incident history, changes and service context.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Document Management

NHS trusts lose millions of hours to routine inefficiency

Routine delays in NHS trusts are costing more than GBP £1 billion a year and leaving millions of appointments missed, a report says.

By Sofiah Nichole Salivio • 4 min read • Thu, 30th Apr 2026

DevOps

DevOps incidents jump 21% as downtime hits 9,255 hours

Longer outages at developer tools now threaten release schedules and productivity, with GitProtect estimating more than USD $740,000 in losses.

By Shannon Williams • 4 min read • Wed, 29th Apr 2026

Stories from Other Regions

Downtime stories

Network Infrastructure

Smart CT expands stock with 10,000 spare parts buy

Greater spare-parts cover should cut downtime for customers after the Reading-based IT support group lifted stock by almost a third.

By Sean Mitchell • 5 min read • Last week

Data Protection

UK firms boost cyber & AI spending, Barclays survey

Confidence in defence remains patchy as 68 per cent of UK business leaders plan higher cyber spending and 46 per cent fear new tools widen threats.

By Karen Joy Bacudo • 4 min read • Last month

Virtual Private Networks

Ransomware shifts to fewer groups as Thailand targeted

Thailand has joined the ransomware top 10 as fewer groups now drive most attacks, raising the cost of each breach for businesses.

By Sean Mitchell • 4 min read • Last month

Cloud Security

Most firms use IT tools for OT security, study finds

Yet only 15 per cent have deployed OT-specific visibility tools, even as cyber incidents have already disrupted critical systems for most respondents.

By Sofiah Nichole Salivio • 4 min read • Last month