Digital Experience (DX) stories

Granicus has honoured seven Australia and New Zealand public sector projects for measurable gains in citizen engagement, service delivery and transparency.

Amplitude adds an AI assistant inside apps to guide users through tasks, cut support tickets and tie help requests to product behaviour.

Extreme says adoption of Platform ONE is growing as customers across aviation, healthcare and education report sharper efficiency gains and lower running costs.

Adobe names 2026 award winners as Costa Crociere, TSB Bank, the NFL and Lenovo are honoured for data-led customer engagement.

Adobe's Sneaks programme puts early-stage ideas on stage, with Principal Evangelist Eric Matisoff saying the live format can help concepts evolve into products.

Adobe expands Experience Manager with AI visibility tools as businesses race to control brand truth across chat services and AI-driven shopping.

LogicMonitor teams up with Chillisoft to widen Australia and New Zealand reach, as the monitoring software group eyes a new local data centre.

Umbraco adds AI skills to guide backoffice development, giving agents direct access to current docs, code and examples for safer customisation.

Gigamon unveils AI traffic tools as IDC says network observability market will reach USD $4.39 billion by 2029.

Optimizely says its AI-driven content marketing platform has helped secure a ninth straight Gartner Leader spot as vendors race to automate workflows.

Storyblok unveils FlowMotion add-on to automate approvals, localisation and AI-assisted tasks across enterprise content systems.

Thales report finds weak login and sign-up flows are pushing users away, as trust in AI, data handling and digital services remains low.

Progress Software adds AI search, personalisation and conversational tools to Sitefinity as enterprises seek more governed digital experiences.

Datadog pours USD $1 billion into AI-driven tools to unify data silos, automate incident response and fuse security with observability.

Versa teams with Intel on AI at the edge, debuts a secure enterprise browser and launches inbound SSE to protect internet-facing apps.

Island has rolled out a SASE design that shifts inspection to the endpoint, cutting proxy backhaul and avoiding default SSL/TLS break-and-inspect.

Contentful opens an Australian arm and expands ANZ hiring, backing rising enterprise demand for composable digital experience tools.

Adobe boss Shantanu Narayen to step down as chief executive after 18 years, staying on as chair while the group navigates the AI era.

Datadog appoints Renee Mitsis to spearhead ANZ channel and alliances, sharpening partner-led growth around security, AI and DevOps.

Qualtrics named Leader in Gartner Voice of the Customer report, topping rivals for execution and vision as AI reshapes CX platforms.