Digital commerce Stories - Page 2

Australian Stories

Digital commerce stories

Australian retailers lag AI ambitions as data gaps bite

Only 10% of retailers say they can deliver personalisation at scale, as fragmented data and systems slow Australia's AI push.

By Mark Tarre • 5 min read • This month

Customer Experience

Tutorial videos drive Australian purchases, study finds

Practical how-to clips are now the key buying trigger for Australians, with social media driving 29 per cent of product discovery, research shows.

By Sean Mitchell • 4 min read • This month

Global Stories

Digital commerce stories

Network Infrastructure

Visa to enable OpenAI payments in agentic commerce

AI agents will be able to make purchases with user-approved controls, as Visa moves to bring tokenised payments into OpenAI's commerce tools.

By Karen Joy Bacudo • 3 min read • This month

Crypto

Mastercard launches machine payments for AI agents

Automated buying by AI systems could soon run at machine speed, with Mastercard backed by more than 30 partners to enable it.

By Karen Joy Bacudo • 5 min read • This month

Data Protection

AI shopping adoption outpaces trust, Checkout.com finds

Trust is lagging behind consumer appetite for AI-led shopping, leaving merchants racing to add controls before wider adoption takes hold.

By Karen Joy Bacudo • 4 min read • This month

Fintech

ACI Worldwide to host EMEA payments summit in London

Senior payments executives will debate fraud, instant transfers and AI-led commerce as Europe faces pressure to reduce dependence on non-European rails.

By Karen Joy Bacudo • 4 min read • This month

Fintech

Mastercard expands offers network across Asia Pacific

Banks in Asia Pacific are set to use Mastercard's offers platform to counter super apps and prove more sales from promotions.

By Karen Joy Bacudo • 4 min read • This month

Generative AI

Consumers use AI to compare deals ahead of Prime Day

Price remains the main driver for Prime Day shoppers, even as 43% now use AI tools to compare offers and spot discounts.

By Sofiah Nichole Salivio • 4 min read • This month

Digital Transformation

La Guaca's online orders surge 600% after ERP link

Disconnected stock and pricing data had held back eCommerce growth, but the retailer now processes about 12,000 updates a day across 18 branches.

By Joseph Gabriel Lagonsin • 5 min read • This month

Data Analytics

RS2 unveils BIN Sponsorship 2.0 for payments firms

Tighter oversight is pushing card sponsorship beyond market entry, with RS2 arguing firms now need stronger controls over processing, fraud and settlement.

By Karen Joy Bacudo • 4 min read • This month

Crypto

TerraPay & PalWallet partner on stablecoin settlement

Businesses could gain faster cross-border settlement and wider payout reach as TerraPay links its payment network with PalWallet's stablecoin rails.

By Karen Joy Bacudo • 3 min read • This month

Digital Transformation

McKinsey flags widening B2B gap as AI lifts leaders

Roughly one in three B2B suppliers still lack online purchasing, even as buyers and rivals increasingly shift spending and research online.

By Sofiah Nichole Salivio • 4 min read • This month

Software-as-a-Service

EasyPicky & Pitcher team up for shelf data workflow

Field teams can now act on shelf problems during store visits as EasyPicky's video analysis feeds Pitcher's sales workflow for consumer goods makers.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Digital commerce stories

Customer Relationship Management

Patchworks launches AI Studio for integration prompts

The new platform aims to cut retail integration setup from weeks to hours, as businesses seek faster links between storefronts, ERP and warehouse systems.

By Sean Mitchell • 4 min read • This month