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Commonwealth Bank of Australia (CBA) Stories - Page 3

Australian Stories

Commonwealth Bank of Australia (CBA) stories

CommBank partners with OpenAI to boost AI banking innovation
Customer Experience

CommBank partners with OpenAI to boost AI banking innovation

Commonwealth Bank teams up with OpenAI to enhance AI-driven banking, focusing on fraud prevention and personalised services for Australian customers.

By Shannon Williams • 3 min read • Fri, 15th Aug 2025
Small business tax refunds surge in first quarter to AUD $5,000
Phishing

Small business tax refunds surge in first quarter to AUD $5,000

Small business tax refunds surged by 75% in Q1 2024, with average returns reaching AUD $5,000, reveals CommBank data on Australian financial year start.

By Shannon Williams • 4 min read • Thu, 31st Jul 2025
CommBank grants up to AUD $200,000 to support First Nations wellbeing
Social enterprise

CommBank grants up to AUD $200,000 to support First Nations wellbeing

CommBank awards up to AUD $200,000 to First Nations-led groups, supporting initiatives against financial abuse and boosting community wellbeing in 2025.

By Kaleah Salmon • 3 min read • Thu, 24th Jul 2025
VentureCrowd appoints Jesse Arundell to lead agentic AI drive
Digital Transformation

VentureCrowd appoints Jesse Arundell to lead agentic AI drive

VentureCrowd has appointed Jesse Arundell to its Advisory Board to lead AI-driven innovations in private capital markets, aiming to cut fundraising times significantly.

By Melvin Hipolito • 3 min read • Mon, 7th Jul 2025
CommBank deploys AI bots to disrupt scams, protect Australians
Email Security

CommBank deploys AI bots to disrupt scams, protect Australians

CommBank has launched AI bots developed with Apate.ai to engage scammers in real-time, disrupting fraud and protecting Australians from scams.

By Jed Nykolle Harme • 3 min read • Tue, 1st Jul 2025
Commonwealth Bank completes major AWS data migration for AI push
Data Analytics

Commonwealth Bank completes major AWS data migration for AI push

Commonwealth Bank has completed one of the Southern Hemisphere's largest AWS data migrations, boosting its AI capabilities with 2,000 models and 157bn data points.

By Sean Mitchell • 3 min read • Wed, 4th Jun 2025
Qualtrics helps Asia Pacific firms boost customer experience
Digital Transformation

Qualtrics helps Asia Pacific firms boost customer experience

Qualtrics is aiding Asia Pacific firms like CBA and MSB to enhance customer loyalty and engagement through advanced feedback and AI-driven insights.

By Melania Watson • 3 min read • Wed, 28th May 2025
WA tops economic rankings as Victoria overtakes rivals
Inflation

WA tops economic rankings as Victoria overtakes rivals

Western Australia tops Australia's economic rankings for the third quarter, with Victoria rising to second, driven by strong jobs and population growth.

By Shannon Williams • 3 min read • Tue, 29th Apr 2025
Australia seeks national unity in cybersecurity strategy
Unified Communications

Australia seeks national unity in cybersecurity strategy

The Tech Council of Australia is rallying industry and government leaders to boost the nation's cybersecurity capabilities amid rising digital threats.

By Catherine Knowles • 3 min read • Tue, 8th Apr 2025
Telstra & CommBank extend partnership to combat fraud
Unified Communications

Telstra & CommBank extend partnership to combat fraud

Telstra and CommBank have announced an extension to their partnership, introducing new 'Fraud Indicator' technology to enhance fraud detection and protect against identity theft.

By Catherine Knowles • 3 min read • Fri, 14th Feb 2025
Australian SMEs struggle with cash flow & profits drop
Commonwealth Bank of Australia

Australian SMEs struggle with cash flow & profits drop

A CommBank survey reveals almost 80% of Australian small to medium businesses struggled with cash flow last year, prompting various strategies for relief.

By Kaleah Salmon • 2 min read • Wed, 22nd Jan 2025
Commonwealth Bank uses AI to enhance customer service
Customer Relationship Management

Commonwealth Bank uses AI to enhance customer service

Commonwealth Bank of Australia is leveraging AI to improve customer service, reducing scam losses by 50%, fraud by 30%, and call wait times by 40%.

By Kaleah Salmon • 2 min read • Fri, 29th Nov 2024
CommBank app updates enhance security against scams
Crypto

CommBank app updates enhance security against scams

CommBank has unveiled new security features for its mobile app, including digital wallet reviews and scam warnings, to enhance customer protection against fraud.

By Sean Mitchell • 2 min read • Mon, 18th Nov 2024
Small businesses called to 'stop the hack' this Cyber Security Awareness Month
Multi-factor authentication

Small businesses called to 'stop the hack' this Cyber Security Awareness Month

During Cyber Security Awareness Month, COSBOA's Stop the Hack campaign urges small businesses to enrol in free training to bolster their cyber defences.

By COSBOA • 2 min read • Wed, 2nd Oct 2024

Global Stories

Commonwealth Bank of Australia (CBA) stories

CommBank campaign shares personal stories of overcoming doubt
Podcast

CommBank campaign shares personal stories of overcoming doubt

CommBank's 'Doubt Never Did' campaign shares stories from Aussies like Mary Fowler and Zoe Karatzovalis overcoming doubt to achieve personal and professional goals.

By Kaleah Salmon • 3 min read • Fri, 4th Jul 2025
GitHub debuts Copilot agent to boost coding with secure oversight
DevOps

GitHub debuts Copilot agent to boost coding with secure oversight

GitHub has launched its Copilot asynchronous coding agent, integrated with VS Code, to speed up and secure software development for enterprise users.

By Melvin Hipolito • 5 min read • Tue, 20th May 2025
Exclusive: GitHub's Sharryn Napier on Agentic AI reshaping developer productivity
Artificial Intelligence

Exclusive: GitHub's Sharryn Napier on Agentic AI reshaping developer productivity

GitHub's Sharryn Napier highlights how agentic AI is transforming developers into orchestrators, boosting productivity and happiness globally.

By Melania Watson • 5 min read • Thu, 8th May 2025
AI reshapes banking with Goldman Sachs leading adoption
Generative AI

AI reshapes banking with Goldman Sachs leading adoption

Goldman Sachs is at the forefront of an AI revolution in banking, with a new report revealing 167 AI applications across global banks, shifting industry norms.

By Kaleah Salmon • 3 min read • Mon, 24th Feb 2025