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Business Transformation Stories - Page 11

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Business Transformation stories

akto named Boomi Platinum Partner in AI readiness push
Data Analytics

akto named Boomi Platinum Partner in AI readiness push

Businesses chasing AI gains are turning to data and integration upgrades, as akto gains higher Boomi backing to support that shift.

By Catherine Knowles • 4 min read • Wed, 15th Apr 2026
GitLab expands Google Cloud partnership for Vertex AI
DevOps

GitLab expands Google Cloud partnership for Vertex AI

Enterprises can now count GitLab Duo Agent Platform use against Google Cloud commitments while keeping AI agent actions under GitLab controls.

By Mark Tarre • 4 min read • Wed, 15th Apr 2026
Legacy tech blocks AI projects across Asia Pacific
Hybrid Cloud

Legacy tech blocks AI projects across Asia Pacific

Many Asia-Pacific firms are seeing AI efforts stalled by rigid systems, with failed modernisation programmes driving higher costs and risk.

By Karen Joy Bacudo • 4 min read • Tue, 14th Apr 2026
5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report
Digital Transformation

5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report

Most firms say AI will fail to pay off unless CIOs fix fragmented processes and add real-time business context first.

By Pascal Coubard • 4 min read • Tue, 14th Apr 2026
Mail Metrics appoints Chief Revenue Officer Karl Kohler
Software-as-a-Service

Mail Metrics appoints Chief Revenue Officer Karl Kohler

The hire adds commercial firepower as the Dublin-based group targets growth in the UK, Ireland and Europe, and a USD $1 billion scale-up.

By Sofiah Nichole Salivio • 3 min read • Mon, 13th Apr 2026
Ascendion named HFS market leader in agentic services
DevOps

Ascendion named HFS market leader in agentic services

The ranking spotlights growing buyer demand for proven AI savings as enterprises shift from pilots to production across core operations.

By Sofiah Nichole Salivio • 3 min read • Sat, 11th Apr 2026
ADAPTOVATE appoints Jim Cundiff to boost North America
Digital Transformation

ADAPTOVATE appoints Jim Cundiff to boost North America

The hire is meant to sharpen the consultancy's North American push as clients demand clearer returns from AI and transformation spending.

By Mark Tarre • 3 min read • Sat, 11th Apr 2026
UK SAP users warn of data gaps slowing AI adoption
Data Protection

UK SAP users warn of data gaps slowing AI adoption

Poor data quality and access are hampering SAP migration plans, with 89% of respondents saying the problems will also slow AI adoption.

By Sofiah Nichole Salivio • 3 min read • Fri, 10th Apr 2026
Only 14% of firms have clear AI strategy, study finds
Digital Transformation

Only 14% of firms have clear AI strategy, study finds

Most Global 2000 companies are using AI without clear ownership, raising risks as systems increasingly shape hiring, spending and compliance decisions.

By Shannon Williams • 4 min read • Thu, 9th Apr 2026
KPMG says executives see managed services as key to AI
Digital Transformation

KPMG says executives see managed services as key to AI

More than 90 per cent of large-company executives now see outsourced support as vital to scaling agentic AI, a KPMG survey found.

By Shannon Williams • 4 min read • Thu, 9th Apr 2026
Why the Chatbot is not your AI strategy
Data Analytics

Why the Chatbot is not your AI strategy

Businesses risk wasting AI budgets on polite interfaces when the bigger gains come from linking systems, data and workflows directly.

By Adrian Randall • 6 min read • Thu, 9th Apr 2026
Rackspace appoints two senior leaders for private cloud
Storage

Rackspace appoints two senior leaders for private cloud

The hires signal Rackspace’s push to win more governed AI and private cloud deals as enterprises seek tighter control over data and compliance.

By Sofiah Nichole Salivio • 4 min read • Thu, 9th Apr 2026
Tanium appoints Carol MacKinlay as Chief People Officer
Human Capital Management

Tanium appoints Carol MacKinlay as Chief People Officer

The hire signals Tanium is putting more weight on retention and workplace culture as it expands internationally and broadens its leadership team.

By Sofiah Nichole Salivio • 3 min read • Thu, 9th Apr 2026

Stories from Other Regions

Business Transformation stories

Migration strain exposes partner capacity challenges
Customer Relationship Management

Migration strain exposes partner capacity challenges

Partners face mounting strain as PSTN migration collides with day-to-day demand, threatening customer service and new business growth.

By Will Morey • 4 min read • Fri, 10th Apr 2026
TCS renews technology partnership with Marks & Spencer
Data Analytics

TCS renews technology partnership with Marks & Spencer

The retailer's digital overhaul will continue with TCS handling core systems as it pushes to knit online and store operations together.

By Catherine Knowles • 3 min read • Fri, 10th Apr 2026
Hapax launches AI platform to automate workplace tasks
Customer Relationship Management

Hapax launches AI platform to automate workplace tasks

Beta testing showed the platform can cut manual work quickly, completing more than 350 automations in under two weeks at one organisation.

By Sean Mitchell • 4 min read • Fri, 10th Apr 2026
ServiceNow study flags empathy gap in customer service
Digital Transformation

ServiceNow study flags empathy gap in customer service

Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.

By Sofiah Nichole Salivio • 4 min read • Thu, 9th Apr 2026