Business Process Outsourcing (BPO) Stories - Page 7

Australian Stories

Business Process Outsourcing (BPO) stories

Two major BPOs form joint venture – open new delivery hub in Malaysia

According to Everise the agreement with UBASE aligns two unique BPO companies to provide an unparalleled global service experience.

By Ashton Young • 3 min read • Fri, 18th Aug 2017

Outsourcing

Business process outsourcing set to soar in Malaysia

Increased demand from the customer care segment and Malaysian enterprises seeking high end analytics solutions is driving the BPO market.

By Heather Wright • 2 min read • Thu, 20th Jul 2017

Global Stories

Business Process Outsourcing (BPO) stories

Partner Programmes

Appian and Celonis partner up to boost business process transformation

Appian partners with Celonis to accelerate digital business process transformation and continuous improvement.

By Catherine Knowles • 2 min read • Thu, 16th Jan 2020

Outsourcing

Rapid growth continues for business process applications market

New research from GlobalData shows that the business process applications market will surpass US$93 billion within the next three years.

By Catherine Knowles • 2 min read • Tue, 31st Dec 2019

Unified Communications

APAC business process outsourcing market set to grow

The APAC business process outsourcing market is projected to grow at a 10% CAGR from 2018 to 2023, reaching USD $120.4 billion, according to GlobalData.

By Shannon Williams • 2 min read • Wed, 11th Dec 2019

Customer Relationship Management

Harcourts chooses Nintex to advance business operations

Harcourts invests in Nintex Promapp to enhance global operations, streamline processes, and boost productivity for over 10,000 staff across 900 offices.

By Catherine Knowles • 3 min read • Thu, 14th Nov 2019

Customer Experience

Northern Melbourne council launches cloud-based solution Nintex

The cloud-based solution will be used to improve customer experience, and to capture and manage processes, according to a statement.

By Catherine Knowles • 3 min read • Tue, 13th Aug 2019

IT Automation

How processes can be the key to RoI in digital transformation

Process management and automation is vital to any digital transformation, but it is about more than just taking some forms online.

By Ben Moore • 2 min read • Mon, 29th Oct 2018

Hyperscale

Writer Information expands business process services in India with new facility

The facility has a capacity of 120 seats and the company plans to expand operations across other states in India.

By Julia Gabel • 2 min read • Fri, 2nd Jun 2017

Supply Chain

Indian government IT spend to climb on back of IT services, software increases

The Indian government is forecast to increase its IT spend by 9.55 this year, with software and IT services spend among the big movers.

By Heather Wright • 1 min read • Thu, 16th Feb 2017

Customer Experience

Kiwi based eCommerce company continues global growth

Transaction Services Group (TSG) has acquired UK-based direct debit billing provider Harlands Group, expanding its international operations.

By David Williams • 3 min read • Tue, 15th Apr 2014

Cloud Security

HP makes enterprise appointments

HP appoints David Caspari as SVP for Asia Pacific, with Alan Bennett and Archie Reed taking key roles in the South Pacific to drive enterprise growth.

By Staff Writer • 2 min read • Wed, 15th Jun 2011