eCommerceNews Australia - Technology news for digital commerce decision-makers
Australia
Guides
#
business intelligence
#
commerce systems
#
customer data platforms
#
marketing technologies
#
payment gateways
Search
Bruce Temkin stories
Poor customer experience could cost Aus businesses up to $69bn every year
Thu, 9th Dec 2021
#
crm
#
cx
#
martech
Nearly nine in ten Aussies say they were dissatisfied with their experiences as customers in 2021, according to the Qualtrics 2022 Global Consumer Trends.
