eCommerceNews Australia - Technology news for digital commerce decision-makers
Australia

Bazaarvoice Stories

Australian Stories

Bazaarvoice stories

Global Stories

Bazaarvoice stories

Bazaarvoice & Bluefish team up on AI recommendations
Marketing Technologies

Bazaarvoice & Bluefish team up on AI recommendations

Brands risk losing sales when AI shopping tools cite the wrong details, as the new tie-up flags errors and boosts review visibility.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 1st Oct 2026
Bazaarvoice launches AI visibility package for retailers
Software-as-a-Service

Bazaarvoice launches AI visibility package for retailers

Brands risk being overlooked in AI-led shopping unless customer reviews and ratings are readable by crawlers, Bazaarvoice said.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 4th Sep 2026
Wayvia launches professional services arm with new hires
Software-as-a-Service

Wayvia launches professional services arm with new hires

Brands facing AI-driven shopping shifts will get hands-on support as Wayvia adds advisory and execution services alongside its platform.

By Sofiah Nichole Salivio • 4 min read • Sat, 18th Jul 2026
Shoppers take longer to buy as summer sales lose pull
Customer Experience

Shoppers take longer to buy as summer sales lose pull

Urgent discounts are failing to speed up purchases, with most shoppers consulting multiple sources and many abandoning baskets over shipping fees.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Jul 2026
Bazaarvoice joins Shopify as Certified Technology Partner
Customer Experience

Bazaarvoice joins Shopify as Certified Technology Partner

Shopify merchants will get more control over reviews, regional content and fraud checks as Bazaarvoice deepens its role in the platform.

By Sean Mitchell • 3 min read • Fri, 15th May 2026
Cogna appoints Ed Hill as Vice President of Revenue
Digital Transformation

Cogna appoints Ed Hill as Vice President of Revenue

Following a USD $15 million Series A round, the AI software company is expanding sales across the UK, Europe and the US.

By Mark Tarre • 2 min read • Tue, 12th May 2026
Fast Simon names Shaun Lin to lead partner network
Software-as-a-Service

Fast Simon names Shaun Lin to lead partner network

Pressure to turn existing website traffic into sales is reshaping partner programmes as Fast Simon expands in the United States and Australia.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 7th May 2026
Bazaarvoice launches API to boost AI review discovery
Marketing Technologies

Bazaarvoice launches API to boost AI review discovery

Brands may need to adapt review content for AI search, as Bazaarvoice’s new API makes user-generated ratings crawlable for recommendation engines.

By Sofiah Nichole Salivio • 4 min read • Wed, 8th Apr 2026
TikTok Shop adds Bazaarvoice reviews to product pages
Customer Experience

TikTok Shop adds Bazaarvoice reviews to product pages

Shoppers on TikTok Shop will soon see verified customer feedback from brands’ own websites, helping new listings build trust and sales faster.

By Sofiah Nichole Salivio • 3 min read • Thu, 26th Mar 2026
Bazaarvoice finds AI review use fuels shopper mistrust
Customer Experience

Bazaarvoice finds AI review use fuels shopper mistrust

Bazaarvoice finds nearly a quarter of shoppers use AI to write reviews, yet almost two thirds distrust AI-assisted feedback as inauthentic.

By Shannon Williams • 5 min read • Wed, 25th Mar 2026
AI drives product discovery but reviews still seal buys
Customer Experience

AI drives product discovery but reviews still seal buys

Shoppers turn to AI to find products, but 92% still demand reviews and real customer photos before finally clicking to buy.

By Sofiah Nichole Salivio • 4 min read • Sat, 24th Jan 2026
Australian shoppers value seamless online & in-store experiences
Marketing Technologies

Australian shoppers value seamless online & in-store experiences

A new report reveals that 89% of Australian shoppers prioritise seamless online and in-store experiences, highlighting a significant trend in consumer behaviour.

By Sean Mitchell • 3 min read • Thu, 21st Nov 2024
Retailers urged to enhance trust with genuine content
Christmas

Retailers urged to enhance trust with genuine content

Retailers are urged to prioritise authenticity and user-generated content to build consumer trust amidst economic pressures this festive shopping season.

By Kaleah Salmon • 3 min read • Tue, 5th Nov 2024
Bazaarvoice launches Vibe to unify content strategies
Enterprise Content Management

Bazaarvoice launches Vibe to unify content strategies

Bazaarvoice has launched Vibe, a unified platform integrating social and content management, enhancing brand engagement and eCommerce success.

By Kaleah Salmon • 3 min read • Fri, 11th Oct 2024
IWD 2024: Count her in: Invest in women. Accelerate progress.
Marketing Technologies

IWD 2024: Count her in: Invest in women. Accelerate progress.

Reflecting on IWD, it's evident that the tech industry still faces a significant gender gap, necessitating strategic action and culture shifts from businesses for effective change.

By Kate Musgrove • 3 min read • Thu, 7th Mar 2024
Back-to-office trend spurs increased in-store shopping
Hybrid & Remote Work

Back-to-office trend spurs increased in-store shopping

Australian workers are leading a global trend of returning to the office, contributing significantly to increased in-store shopping.

By Shannon Williams • 3 min read • Wed, 6th Mar 2024
Bazaarvoice acquires Granify to enhance eCommerce with personalised shopping experiences
eCommerce

Bazaarvoice acquires Granify to enhance eCommerce with personalised shopping experiences

Bazaarvoice set to revolutionise eCommerce by acquiring Granify, aiming to offer personalised online shopping experiences.

By Catherine Knowles • 3 min read • Thu, 7th Dec 2023

Stories from Other Regions

Bazaarvoice stories