Banking stories - Page 88
Why the future of customer experience is both human and machine
Fri, 2nd Feb 2018
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crm
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uc
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cx
Touchpoint's CEO says when it comes to customer experience don't believe the 'robot revolution' will happen overnight.
2017 brought a surge of ransom & hijack attacks against APAC
Wed, 31st Jan 2018
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malware
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ransomware
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cybersecurity
Asia Pacific is a hotspot for ransomware, hijackers, spyware and worms and one security expert believes that the region is becoming a major target.
From Dridex to Friedex: Malware creators dabble in ransomware
Wed, 31st Jan 2018
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malware
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ransomware
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cybersecurity
The creators of the Dridex banking Trojan are also responsible for FriedEx (also known as BitPaymer), a ransomware that was discovered in mid-2017.
Biometrics vs passwords: How the generation gap is shaping workplace security
Tue, 30th Jan 2018
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biometrics
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passwords
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ibm security
Millennials are moving beyond the world of passwords and quickly embracing biometrics, leaving the older generations to continue using passwords.
Cisco's top 10 ICT trends for 2018
Thu, 25th Jan 2018
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payment technologies
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cisco
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ict
Cisco CTO Kevin Bloch forecasts the top 10 ICT trends for 2018, highlighting advancements from AI to autonomous vehicles, driven by rapid tech growth.
Ursnif banking Trojan loves New Zealand and Australia as its targets
Wed, 24th Jan 2018
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malware
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cybersecurity
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proofpoint
The Ursnif Banking Trojan seems to love Australia and New Zealand, based on findings that show its 'disproportionate prevalence' in the two countries.
Enterprise finance applications finding their way to the cloud - MYOB
Tue, 23rd Jan 2018
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fintech
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financial systems
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erp
Mid-to-large enterprises are rapidly adopting pure cloud-based finance solutions, driving productivity and profitability gains, reports Gartner.
Education provider TAFE shakes up finance training with Reckon
Mon, 22nd Jan 2018
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fintech
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partner programmes
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financial systems
The partnership is aimed at making the training provider's students more attractive to the major accounting firms.
Auckland among top nine cities for digital payments leadership
Mon, 22nd Jan 2018
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martech
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commerce systems
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supply chain
Auckland is named a top digital payments leader, with potential to gain nearly USD $2 billion annually by further reducing cash reliance, a Visa study reveals.
Crypto-miners creating havoc for businesses: Coinhive 'Most Wanted' malware
Tue, 16th Jan 2018
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ddos
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trustwave
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cryptomalware
Crypto-mining malware variants are causing headaches for enterprises and their computers as website owners try to recoup revenue, says Check Point.
How to regain customers' trust after a CX failure
Tue, 9th Jan 2018
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crm
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uc
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cx
After a year rife with Customer Experience (CX) failures, Australian companies must repair consumer trust through transparency and reliable service delivery.
How to mitigate cyber risks while travelling
Tue, 9th Jan 2018
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wireless networks
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cloud services
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credit card fraud
Over the past year, compromises of payment card data, network intrusions, and cyberattacks using hotel Wi-Fi have plagued the hospitality industry.
New year rings in scams in the guise of Suncorp, MYOB, and ASIC emails
Mon, 8th Jan 2018
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malware
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fintech
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financial systems
Scammers kick off the new year with email fraud using fake Suncorp, MYOB, and ASIC branding, sending malicious links and attachments to Australian users.
Digital disruption is nothing new, but the pace is quickening
Mon, 18th Dec 2017
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digital transformation
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converged infrastructure
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nutanix
Digital disruption is accelerating, transforming how companies innovate and compete. Established firms must adopt rapid, start-up-like agility to stay relevant.
Avoid gifting weaponised teddy bears & game console hacks: Top IoT threats this season
Wed, 13th Dec 2017
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malware
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iot
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cybersecurity
Cyber attacks on toys, gaming consoles and home assistants, you ask? Weaponised teddy bears? Yes, it is possible.
How blockchain & design thinking can help us overcome the absence of a national digital identity system
Tue, 12th Dec 2017
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blockchain
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supply chain
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certus solutions
Blockchain is not going to be the one piece of technology that will be the panacea to solve every problem and challenge that exists today.
4K content is now abundantly available, but no one's watching it
Thu, 7th Dec 2017
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amazon
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4k
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futuresource
The quantity of 4K UHD content that is being created is growing, but there is a limited delivery of it to consumers...
Enprise reports steady growth in half-year financial report
Mon, 4th Dec 2017
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fintech
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financial systems
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myob
Enprise Group's half-year report until September 30, 2017, shows a 10.40% revenue jump to NZD $4.7 million and a 22% rise in net profit to NZD $393,000.
Datacom expands fintech footprint with $20m deal
Mon, 4th Dec 2017
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fintech
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finzsoft
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datacom
Finzsoft's professional services team will move to Datacom, although customer contracts will remain with Finzsoft.
Gemalto survey: Data breaches may cause customer exodus
Mon, 4th Dec 2017
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data protection
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cx
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martech
A Gemalto report reveals data breaches could trigger a mass exodus, with over half of Australian consumers ready to switch banks or retailers post-breach.