Avaya stories - Page 2

It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.

Cybersecurity startup Sekuro appoints Trent Jerome as CFO and Jeff Sheard as sales director, with Noel Allnut promoted to managing director.

Avaya launches Avaya Experience Builders, a new ecosystem to help enterprises build better experiences for employees and customers.

The everything customer might sound like an abstract concept, but if we brush away the buzzword veneer, it becomes apparent that we’re all everything customers.

The company has added AI-based background and noise filtering, integrated voice and video calling, and additional interoperability capabilities.

Avaya's contact centre expertise wins three awards from Frost - Sullivan, including market leadership and vendor of the year.

Avaya teams up with Amazon Web Services to expand its AI-powered customer experience capabilities for Avaya OneCloud CCaaS customers.

Includes a built-in conferencing camera, wide band audio and four microphones, enabling collaboration without requiring the use of a laptop.

Avaya’s cloud collaboration and communication suite Avaya Spaces now has an added touch of NVIDIA’s cloud artificial intelligence (AI) solutions.

Tradewinds partners with Avaya to offer Australian businesses secure remote work capabilities and recurring revenue streams.

Vatcher, a former Optus VP, will be responsible for expanding the market presence for Avaya’s cloud, remote work and employee experience technologies.

Avaya expands its Device as a Service offering to nine new markets, following 200% growth in subscription-based services.

CommsPlus Distribution has been named Master Agent for Avaya Cloud Office, targeting the cloud comms market across Australia and New Zealand.

Sami Ammous has been named as the new vice president for Avaya's East Asia and Pacific business, including Australia and New Zealand.

Avaya's OneCloud ReadyNow has won the Unified Communications Excellence Award from TMC, honouring its innovative private cloud solutions for enterprises in ANZ.

As COVID-19 disrupts global society, Australian education and non-profits rely on free online collaboration tools to maintain critical services.

Avaya partners with Google Cloud to infuse AI into contact centres across Australia and New Zealand, enhancing CX with cutting-edge automation and analytics.

Avaya Spaces brings multi-experience to CX and team collaboration with new capabilities, providing an easy way to work in the cloud.

Peter Chidiac talks about growth in the region, what sets the Australian market apart, and why it’s important to the Avaya business as a whole.

Avaya unveils Avaya ReadyNow, a private cloud solution aimed at ASEAN enterprises to streamline UC and CC operations while meeting stringent regulatory demands.