Avaya stories - Page 2
Avaya creates global ecosystem of partners, developers and customers
Wed, 20th Oct 2021
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Avaya launches Avaya Experience Builders, a new ecosystem to help enterprises build better experiences for employees and customers.
People are a demanding bunch: how to service the customer that wants everything
Fri, 30th Jul 2021
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uc
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The everything customer might sound like an abstract concept, but if we brush away the buzzword veneer, it becomes apparent that we’re all everything customers.
Avaya spruces up Spaces collaboration platform
Wed, 24th Mar 2021
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video conferencing
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The company has added AI-based background and noise filtering, integrated voice and video calling, and additional interoperability capabilities.
Avaya contact centre expertise wins three awards
Mon, 18th Jan 2021
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martech
Avaya's contact centre expertise wins three awards from Frost - Sullivan, including market leadership and vendor of the year.
Avaya brings AWS AI, machine learning intelligence to OneCloud CCaaS
Thu, 14th Jan 2021
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uc
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hyperscale
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public cloud
Avaya teams up with Amazon Web Services to expand its AI-powered customer experience capabilities for Avaya OneCloud CCaaS customers.
Avaya revamps Vantage all-in-one meeting solution
Tue, 10th Nov 2020
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uc
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collaboration
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Includes a built-in conferencing camera, wide band audio and four microphones, enabling collaboration without requiring the use of a laptop.
Avaya turns to NVIDIA AI to enhance video communication platform
Tue, 13th Oct 2020
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uc
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video conferencing
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collaboration
Avaya’s cloud collaboration and communication suite Avaya Spaces now has an added touch of NVIDIA’s cloud artificial intelligence (AI) solutions.
Avaya signs Tradewinds as Master Agent, creates opportunity for Australian channel partners
Thu, 27th Aug 2020
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partner programmes
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tradewinds brokerage
Tradewinds partners with Avaya to offer Australian businesses secure remote work capabilities and recurring revenue streams.
Avaya appoints new managing director for ANZ, refines channel program
Thu, 20th Aug 2020
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uc
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multi-cloud
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partner programmes
Vatcher, a former Optus VP, will be responsible for expanding the market presence for Avaya’s cloud, remote work and employee experience technologies.
Avaya brings Device as a Service offering to more businesses around the world
Mon, 13th Jul 2020
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Avaya expands its Device as a Service offering to nine new markets, following 200% growth in subscription-based services.
CommsPlus signs on as Master Agent for Avaya Cloud Office
Mon, 22nd Jun 2020
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ringcentral
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distributors
CommsPlus Distribution has been named Master Agent for Avaya Cloud Office, targeting the cloud comms market across Australia and New Zealand.
New East Asia and Pacific vice president named for Avaya
Thu, 21st May 2020
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uc
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contact centre
Sami Ammous has been named as the new vice president for Avaya's East Asia and Pacific business, including Australia and New Zealand.
Avaya recognised for UC excellence by TMC
Tue, 21st Apr 2020
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private cloud
Avaya's OneCloud ReadyNow has won the Unified Communications Excellence Award from TMC, honouring its innovative private cloud solutions for enterprises in ANZ.
In times of crisis, collaboration is critical
Mon, 23rd Mar 2020
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uc
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collaboration
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As COVID-19 disrupts global society, Australian education and non-profits rely on free online collaboration tools to maintain critical services.
Avaya brings Google Cloud AI capabilities to ANZ contact centres
Thu, 20th Feb 2020
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cx
Avaya partners with Google Cloud to infuse AI into contact centres across Australia and New Zealand, enhancing CX with cutting-edge automation and analytics.
Avaya looks to the future of collaboration with new Spaces features
Fri, 14th Feb 2020
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uc
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cloud services
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collaboration
Avaya Spaces brings multi-experience to CX and team collaboration with new capabilities, providing an easy way to work in the cloud.
Interview: Avaya’s ANZ managing director on regional growth factors
Thu, 30th Jan 2020
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crm
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uc
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martech
Peter Chidiac talks about growth in the region, what sets the Australian market apart, and why it’s important to the Avaya business as a whole.
Avaya launches private cloud solution for ASEAN enterprises
Mon, 27th Jan 2020
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uc
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private cloud
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avaya
Avaya unveils Avaya ReadyNow, a private cloud solution aimed at ASEAN enterprises to streamline UC and CC operations while meeting stringent regulatory demands.
Interview: Avaya seeks to improve employee experience with unified workspace
Tue, 14th Jan 2020
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uc
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daas
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avaya
TechDay spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.
CCNA named top Avaya Australian services provider
Thu, 14th Nov 2019
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partner programmes
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avaya
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dubai
Australian services provider CCNA has been named Avaya's Team Engagement Partner of the Year for the Asia Pacific region.