Australian Competition and Consumer Commission (ACCC) stories - Page 3

In total, Australians lost $176 million to scams in 2020, 23% higher than the previous year, with phishing the most reported type.

People aged over 65 are particularly vulnerable, making the most reports and losing more than $330,000 this year. That’s more than 60% of the current losses.

Data collection and monitoring enabled by the internet of things, combined with analytics and visualisation, can help SMEs manage their energy usage.

The ACCC has issued another warning to Australians to be wary of scam tactics, as victims continue to lose large sums of money.

So far in 2018 Australians have lost more than $26 million to investment scams. Already monthly losses have increased 117% since last year.

Scammers stole $340 million from Australians in 2017 – ACCC says this is the biggest loss ever recorded on its books.

Telstra faces fines of up to AUD$10m and customer refunds after admitting to misleading consumers about its Premium Direct Billing service.

Vocus subsidiaries Dodo, iPrimus, and Commander to refund customers for undelivered NBN speeds, following ACCC agreement, affecting over 5,800 consumers.

Jackson Temi Anni has been sentenced to 18-months imprisonment for lying about products and taking money directly from consumers' bank accounts.

The Federal Court has dismissed Telstra’s application for a judicial review of the ACCC’s reduced fixed line services pricing determinations.

TPG’s revenue has soared 88% on the back of its acquisition of iiNet, with the telco also reporting a bumper revenue increase.

A reseller whose conduct was deemed ‘unconscionable’ has agreed not to enter indigenous communities to sell product and will pay $20,000 in redress.

The ACCC is looking at proposals from NBN and Telstra to address concerns around the competition implications of Telstra’s involvement in the rollout.

Long running battles with ISP SoleNet, Sure Telecom and director James Harrison are heading to court as the ACCC alleges 'unconscionable conduct'.

Telco providers are being put on notice about potentially unfair, outdated contract terms, with Exetel already stung by the ACCC crackdown.

Online retailer Kogan ha paid $32,400 in penalties after being accused of increasing prices of computer monitors before putting them on sale.

Telecommunications services provider Volitech has paid a $10,200 penalty for alleged false or misleading representations.

Retailers are being reminded of their obligations under Australian Consumer Law, with another Harvey Norman franchisee fined for misleading consumers.

The ACCC has begun legal action against reseller FDRA, alleging 'unconscionable conduct' in selling tablets in indigenous communities.

Optus Internet cops $51,000 in penalties after alleged false or misleading representations about cable broadband internet speeds.