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Audrey William from Crayon IQ and Michael Clark from CXTT Consulting stories

Audrey William from Crayon IQ and Michael Clark from CXTT Consulting offer valuable insights into the evolving landscape of customer experience technology. Their recent discussions focus on how AI-powered contact centre platforms can transform the way businesses support their customers by 2026.

By exploring their stories, readers can learn practical guidance on selecting AI solutions that not only improve customer support but also position their businesses for future growth. Their expertise helps demystify complex technology choices and highlights strategies to deliver exceptional customer service.

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How to choose the right AI contact centre platform in 2026

Wed, 1st Oct 2025
Choosing an AI-powered contact centre platform in 2026 is vital for businesses aiming to enhance customer experience and support future growth effectively.