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Global Stories

American Express stories

Google unveils AI shopping protocol & brand agents

Google launches a Universal Commerce Protocol and Business Agent tools as it bets on AI agents to drive the next era of online shopping.

By Mark Tarre • 3 min read • Thu, 15th Jan 2026

Fintech

Flex raises USD $60 million to expand fintech for business owners

Fintech platform Flex raises USD $60 million to expand its AI-driven banking and personal finance services for middle-market business owners.

By Melania Watson • 3 min read • Fri, 5th Dec 2025

Google

Pulse Advertising appoints Maximillian Adagio as Senior Director Growth

Pulse Advertising names Maximillian Adagio as Senior Director, Growth to expand its US client base in a rapidly evolving digital marketing landscape.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025

Amazon

ŌURA doubles revenue to USD $500 million as Oura Ring sales surge

ŌURA's Oura Ring sales surpass 5.5 million, doubling revenue to USD $500 million in 2024 with plans to reach USD $1 billion by 2025.

By Melvin Hipolito • 3 min read • Tue, 23rd Sep 2025

Software-as-a-Service

Carrie Parker named Chief Marketing Officer at Medallia

Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.

By Melvin Hipolito • 2 min read • Tue, 25th Mar 2025

Digital Transformation

SAP Concur boosts AI to revolutionise travel management

SAP Concur has unveiled innovative AI-driven enhancements for travel and expense management, including Joule integration and a partnership with American Express.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025

Firewalls

Freshworks reports 22% rise in Q4 revenue to USD $194.6m

Freshworks has unveiled impressive Q4 results, with revenues reaching USD $194.6 million, marking a 22% increase year-on-year and signalling robust growth.

By Shannon Williams • 3 min read • Thu, 13th Feb 2025

Generative AI

Pegasystems launches AI-enhanced solution for bank disputes

Pegasystems has launched enhanced generative AI and automation tools in Pega Smart Dispute to help banks manage rising payment dispute volumes efficiently.

By Melania Watson • 3 min read • Thu, 12th Dec 2024

Unified Communications

GitHub launches AUD $1.91m fund for open source security

The GitHub Secure Open Source Fund has launched with AUD $1.91 million to boost security in 125 open source projects, offering financial support and education.

By Imee Dequito • 3 min read • Wed, 20th Nov 2024

Human Capital Management

Murali Swaminathan named Chief Technology Officer at Freshworks

Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.

By Imee Dequito • 2 min read • Wed, 4th Sep 2024

Payment Technologies

ACI Worldwide appoints Trent Gunthorpe as Head of Pacific

ACI Worldwide has named Trent Gunthorpe as the new Head of Pacific, aiming to lead digital payments transformation and drive growth across 15 nations in the region.

By Imee Dequito • 3 min read • Fri, 30th Aug 2024

Hyperscale

Freshworks appoints Andrew Phillips as new VP of Sales for ANZ

Freshworks appoints Andrew Phillips as the new Country Manager and VP of Sales for ANZ, aiming to enhance market presence with advanced generative AI features.

By Imee Dequito • 3 min read • Mon, 3rd Jun 2024

Unified Communications

How eCommerce and fintech firms are leveraging the power of AI-enabled data centres

Ecommerce and fintech firms tap into the potential of AI-enabled data centres, harnessing GPU-powered servers to enhance data processing, bolster fraud detection, and streamline payment systems.

By Andy Connor • 6 min read • Fri, 5th Jan 2024

Stories from Other Regions

American Express stories

Digital Transformation

Google launches open protocol to power AI shopping

Google launches Universal Commerce Protocol to link AI shopping agents, retailers and payments in a new 'agentic commerce' push.

By Mark Tarre • 4 min read • Thu, 15th Jan 2026

Customer Experience

Becky Lim appointed Chief Sales Officer at Plaza Premium Group

Becky Lim has been appointed Chief Sales Officer at Plaza Premium Group, tasked with leading global sales and driving growth across its airport hospitality services.

By Melvin Hipolito • 3 min read • Wed, 22nd Oct 2025

Fintech

PayPal launches Complete Payments to boost Singapore trade

PayPal launches Complete Payments in Singapore, enabling businesses to accept payments from 200+ markets with rapid settlement and multi-currency support.

By Sean Mitchell • 4 min read • Thu, 15th May 2025

Hyperscale

BioCatch appoints Andreas Dombret to aid global expansion

BioCatch appoints Andreas Dombret as senior advisor to boost global growth and fight financial crime with innovative technology.

By Jed Nykolle Harme • 3 min read • Thu, 15th May 2025

Fintech

Guavapay partners with American Express for UK payments

Guavapay has teamed up with American Express, allowing MyGuava Business merchants in the UK and Europe to accept Amex Cards, enhancing payment options.

By Melania Watson • 2 min read • Fri, 22nd Nov 2024