AI platform stories
Optus has launched Expert AI, an AI platform that assists frontline staff in real time to improve customer service and resolve queries faster.
DXC Technology launches AI-driven platform in Australia to modernise injury claims, aiding self-insured employers with compliance and quicker return-to-work outcomes.
Call Design's CallD.AI platform embeds compliance and governance at the heart of contact centre AI, ensuring transparency and operational integrity for enterprises.
Ansett Travel relaunches as an AI-powered platform offering Australians personalised holidays with member discounts up to 25% below major travel sites.
Insight has been named an Emerging Visionary in Gartner's first report on Generative AI services, highlighting its growing role in deploying practical AI solutions.
Metaforms, a San Francisco AI startup, has raised USD $9 million to enhance market research efficiency with innovative AI automation tools.
Retab has secured USD $3.5 million in pre-seed funding to expand its developer-focused document AI platform that streamlines data extraction using large language models.
Compliance leaders must prove AI outputs are reliable, using validation and human checks to avoid costly regulatory errors in complex legal tasks.
Fire on the Hill launches GEO service to help brands shape and track their presence in AI-generated search results, boosting visibility and trust.
Trend Micro and Google Cloud have expanded their alliance to enhance enterprise AI security and combat online scams across multi-cloud environments.
DXC Technology launches Assure Illustrations, an AI-driven platform to simplify personalised life insurance projections for advisors and customers globally.
CommScope and DvSum have teamed up to launch ServAssure NXT AI, a platform combining AI and analytics to boost network monitoring and customer service efficiency.
OpenText and TELUS have launched a Canadian Sovereign Cloud and AI service, ensuring data stays within Canada to meet strict regulatory and security standards.
RSM US adopts Dayshape's AI platform to streamline resource management, integrating real-time data across nearly 100 offices for smarter, global operations.
Bell Canada and Cohere partner to deliver secure, sovereign AI solutions across Canada for government and businesses, prioritising data privacy and local control.
Civo launches relaxAI API, an OpenAI-compatible AI solution hosted in UK data centres, ensuring data sovereignty and compliance for British organisations.
LexisNexis has launched its Protégé AI tool in Canada, enhancing legal document drafting and research with secure, agentic artificial intelligence technology.
Toronto-based AI platform OneCliq is set to enhance Dig's real-time analysis of social media trends and consumer sentiment.
DBS launches iCoach, an AI-driven coaching platform, to provide tailored career guidance and support to all employees anytime, boosting access and development.
Selwyn Water teams up with Datacom to pioneer New Zealand's first digital water service management via the Water Asset Intelligence platform.