eCommerceNews Australia - Technology news for digital commerce decision-makers
Australia

AI Adoption Stories - Page 23

Australian Stories

AI Adoption stories

Macquarie wins Netskope APJ managed services award
Data Protection

Macquarie wins Netskope APJ managed services award

The deal underlines rising demand for bundled cloud security as Australian agencies and businesses face tighter compliance and AI-related data risks.

By Joseph Gabriel Lagonsin • 4 min read • Last month
BRX launches CM.OSX with McKinnon to guide AI marketing
Digital Transformation

BRX launches CM.OSX with McKinnon to guide AI marketing

Marketing teams facing pressure to prove AI gains will get advice on workflows, governance and tool choice under the new service.

By Sean Mitchell • 4 min read • Last month
Atturra joins monō ai to push enterprise AI redesign
Digital Transformation

Atturra joins monō ai to push enterprise AI redesign

It could help large organisations move beyond pilots by redesigning workflows before automating them, Atturra says.

By Mark Tarre • 5 min read • Last month

Global Stories

AI Adoption stories

New Relic appoints Masakiyo Furudate to head Japan
Data Protection

New Relic appoints Masakiyo Furudate to head Japan

The move underlines New Relic's push to defend its Japanese lead as local headcount rises and a data centre is planned.

By Mark Tarre • 3 min read • Last month
Salesforce adds Slackbot features to boost CRM work
Customer Relationship Management

Salesforce adds Slackbot features to boost CRM work

The update could save sales staff hours on admin by letting Slackbot log calls, update CRM records and trigger workflows from chat.

By Mark Tarre • 4 min read • Last month
Secure.com guide says AI helps CISOs, but judgements matter
Data Protection

Secure.com guide says AI helps CISOs, but judgements matter

Security teams risk hidden breaches if they trust AI too much, Secure.com warns, urging human oversight, auditability and clear governance.

By Shannon Williams • 4 min read • Last month
KPMG survey finds leaders keep AI spending despite recession
Data Analytics

KPMG survey finds leaders keep AI spending despite recession

Despite recession fears, most global leaders plan to keep AI spending high, with average budgets set at USD $186 million over the next year.

By Catherine Knowles • 4 min read • Last month
Business leaders keep betting on AI despite recession
Data Analytics

Business leaders keep betting on AI despite recession

Despite recession fears, 74 per cent of senior executives still plan to keep AI near the top of budgets, KPMG found.

By Karen Joy Bacudo • 4 min read • Last month
Data analysis & AI literacy top skills for accountants
Data Analytics

Data analysis & AI literacy top skills for accountants

Firms are struggling to prepare accountants for AI, with just 28% saying they are ready to reskill staff as workflows change.

By Karen Joy Bacudo • 4 min read • Last month
Acclaim names UK boss as it expands into US market
Virtualisation

Acclaim names UK boss as it expands into US market

Backed by USD $34 million, the voice-AI firm is targeting regulated US and European customers as it bolsters its leadership team.

By Catherine Knowles • 4 min read • Last month
Progress adds AI search & personalisation to Sitefinity
Customer Experience

Progress adds AI search & personalisation to Sitefinity

Customers can now get tailored content and AI search in Sitefinity, as Progress adds governed personalisation and conversational tools.

By Catherine Knowles • 3 min read • Last month
AskNicely launches Ask NiceAI for service businesses
Data Analytics

AskNicely launches Ask NiceAI for service businesses

It aims to help multi-site operators spot falling satisfaction faster by turning scattered feedback into cited answers and action plans.

By Catherine Knowles • 4 min read • Last month
ExpressVPN launches private AI platform with secure enclaves
Data Protection

ExpressVPN launches private AI platform with secure enclaves

Sensitive prompts and documents will stay out of model training as ExpressVPN enters AI software with an enclave-based service for Pro subscribers.

By Sean Mitchell • 3 min read • Last month
Zendesk names Bikram Mazumdar VP Asia to drive growth
Software-as-a-Service

Zendesk names Bikram Mazumdar VP Asia to drive growth

His appointment comes as APAC firms race to deploy AI in customer service, while 96% of consumers want clear explanations for its use.

By Mark Tarre • 4 min read • Last month
Akamai warns of rising API attacks across APAC as AI spreads
Firewalls

Akamai warns of rising API attacks across APAC as AI spreads

Rising AI use is exposing businesses to a sharp increase in API abuse, with Akamai flagging 65 billion attacks across Asia-Pacific in 2025.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Apr 2026
Fragmented tech hinders Australia's AI agent gains
Unified Communications

Fragmented tech hinders Australia's AI agent gains

A Twilio poll found 85% of Australian marketing and CX leaders blame fragmented systems for weaker AI agent productivity and higher workloads.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Apr 2026

Stories from Other Regions

AI Adoption stories

Majority of workers using AI at work, survey finds
Data Protection

Majority of workers using AI at work, survey finds

Concern over privacy is rising as 65% of employees say their personal data may be used to train AI tools, the survey found.

By Shannon Williams • 4 min read • Last month