AI Adoption stories

Babeltext debuts MC-ML-AI, a standard to turn multilingual, multichannel customer chats into completed bookings, transactions and cases.

Check Point adds AI Cloud Protect to Nvidia’s Enterprise AI Factory design to secure purpose-built AI data centres without GPU performance hit.

AI data management is set to surge to USD $239.15bn by 2034 as cloud, streaming data and governance needs reshape enterprise data strategy.

Uncoordinated AI rollouts risk creating costly “AI sprawl” and waste by 2026, with Nintex warning trust and governance are lagging.

Agentic AI is poised to upend the tech channel, shifting MSPs and resellers from project delivery to outcome-driven autonomous services.

Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.

Microsoft and the ACTU have struck a first-of-its-kind AI pact to boost worker skills, protect union roles and shape fairer tech policy.

Workday warns AI time gains are eroded by rework, with nearly 40% of productivity lost as staff fix errors and generic machine output.

Aveva adds four AI assistants to Unified Engineering, promising faster generative and predictive design and smoother point cloud workflows.

Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.

CFOs bet big on AI to reshape finance, but a Kyriba survey shows trust is lagging as privacy and security fears intensify worldwide.

Over half of firms cannot hire the data and AI talent they need, with mid-sized businesses and industrial sectors hit hardest, Emergn warns.

The UK Ministry of Defence has deepened its Oracle cloud ties to modernise legacy systems, boost AI adoption and treat data as a core asset.

Forrester flags cooler optimism for 2026 tech budgets as leaders juggle AI-driven investment plans with rising geopolitical and cyber risks.

Ant International taps AI-driven fintech to power over 2 billion cross-border payments and turbocharge SME growth in emerging markets.

RecordPoint appoints a new revenue chief and partner director to ramp up global AI data governance push for heavily regulated sectors.

Exabeam unveils behaviour analytics suite for AI agents, promising deeper visibility, risk detection and governance as autonomous tools spread.

Datadobi promotes Daniel Esposito to lead global alliances, targeting services-led partners for unstructured data and governance projects.

Indian firms ramp up AI pilots for customer engagement and marketing, but most still struggle to prove real returns and scale deployments.

Fujitsu unit FSAS cuts excess stock by 20% and halves orders in six months after rolling out Celonis AI-driven process intelligence platform.