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Adobe Digital Insights stories

Modern laptop showing colorful online store grid holiday ambience

Adobe sees surge in AI-driven traffic & conversions

Tue, 13th Jan 2026
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data analytics
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cx
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martech
Adobe says generative AI referrals to retailers jumped nearly 700% over the 2025 holidays, driving longer visits and stronger conversions.
Cozy living room online shopping holiday gifts electronics

US holiday online sales hit record on mobiles & AI

Thu, 8th Jan 2026
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gaming
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wearables
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data analytics
US holiday online sales hit a record USD $257.8 billion as shoppers shifted to mobiles, Buy Now Pay Later and generative AI search tools.
Realistic person shopping online smartphone shopping bags boxes digital icons cyber monday

US online sales hit USD $14.25 billion on Cyber Monday 2025

Thu, 4th Dec 2025
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gaming
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martech
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smart home
US online sales reached a record USD $14.25 billion on Cyber Monday 2025, driven by strong discounts and a surge in mobile shopping activity.
Person using laptop with shopping bags suitcase credit card digital icons

AI-driven referrals transform shopping, travel & banking online

Tue, 19th Aug 2025
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martech
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commerce systems
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genai
AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.
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Adobe forecasts USD $240.8 billion in U.S. holiday online sales

Thu, 26th Sep 2024
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gaming
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martech
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digital entertainment
Adobe's 2024 holiday forecast predicts U.S. online sales to hit USD $240.8 billion, driven by Cyber Week, mobile shopping, and social media influences.
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Adobe report predicts mobile shopping to dominate holiday sales

Thu, 22nd Aug 2024
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data analytics
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martech
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adobe digital insights
Adobe Analytics forecasts mobile shopping to drive 53% of online sales for the 2024 holiday season, highlighting a significant shift in consumer behaviour towards mobile devices.
Customer experience1

Adobe and ServiceNow team up to bolster customer experience

Wed, 6th May 2020
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crm
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cx
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martech
Adobe and ServiceNow unite to integrate data for an enhanced, personalised customer experience, streamlining workflows and boosting service capabilities.
Desktop shopping

Desktop conversion still king in ANZ despite increasing smartphone traffic - Adobe

Wed, 28th Jun 2017
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edutech
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cx
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martech
Despite a surge in smartphone traffic, consumers in Australia and New Zealand still predominantly make purchases via desktop, Adobe's new report reveals.