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New Zealand digital government score rises as AI test looms
Digital Transformation

New Zealand digital government score rises as AI test looms

AI search could expose weaknesses in New Zealand public services, even as the country's digital government score climbed to 68.8.

By Sean Mitchell • 4 min read • Last month
Merlin rolls out NiCE CXone across 140 attractions
Software-as-a-Service

Merlin rolls out NiCE CXone across 140 attractions

Guest service at Merlin's attractions has improved sharply, with issue resolution rising to 95% after an AI platform was rolled out.

By Sean Mitchell • 4 min read • Last month
Why businesses need more than technology to scale AI
Data Analytics

Why businesses need more than technology to scale AI

Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.

By David Shilovsky • 5 min read • Last month
Shopify switches apps back to native with AI tools
Digital Transformation

Shopify switches apps back to native with AI tools

Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.

By Sean Mitchell • 5 min read • Last month
Ecommpay warns AI checkout could exclude vulnerable users
Fintech

Ecommpay warns AI checkout could exclude vulnerable users

More than half of consumers are vulnerable to some degree, raising fears that AI-led checkout could leave many unable to complete payments.

By Joseph Gabriel Lagonsin • 4 min read • Last month
DocuWare prepared for launch of new interface, IDP, AI tool
Software-as-a-Service

DocuWare prepared for launch of new interface, IDP, AI tool

Existing customers will get the redesigned platform free as DocuWare readies AI-driven document search and extraction tools for autumn.

By Jake MacAndrew • 3 min read • Last month

Stories from Other Regions

Accessibility stories

Asia airports brace for USD $2.4 trillion investment push
Digital Transformation

Asia airports brace for USD $2.4 trillion investment push

Airports across Asia face a funding and design test as forecasts point to USD $1.3 trillion in regional capital needs by 2040.

By Raphael Veloso • 3 min read • Yesterday
Gisborne council votes to close Titirangi Maunga roads to vehicles overnight
Māori

Gisborne council votes to close Titirangi Maunga roads to vehicles overnight

Night-time vehicle access to Titirangi Maunga will end in early 2027, after residents backed gates to curb dumping and vandalism.

By Local Democracy Reporter • 4 min read • Last week
Gisborne kerbside collection review considers multiple wheelie bins
Sustainability

Gisborne kerbside collection review considers multiple wheelie bins

Households could soon sort rubbish into separate bins as the council weighs a system aimed at cutting dumping and landfill waste.

By Local Democracy Reporter • 4 min read • Last week
Waimārama Beach proposal would ban cars and utes, require ATV permits
Local Government

Waimārama Beach proposal would ban cars and utes, require ATV permits

Concerns over safety and dune damage could see full vehicle bans at Waimārama Beach, with permits reserved for ATVs and exempt users.

By Local Democracy Reporter • 5 min read • Last week
Nelson's waterfront redevelopment back on the table
Rangatahi

Nelson's waterfront redevelopment back on the table

Vacant buildings, traffic and poor access are set to be tackled as Nelson council consults on a waterfront masterplan for the city.

By RNZ • 4 min read • Last week
Site Safe marks 20 years of construction safety event
Māori

Site Safe marks 20 years of construction safety event

What began with 76 graduates has grown into New Zealand's largest construction health and safety event, drawing more than 350 attendees.

By Mara Sugue • 3 min read • Last week
Who gets left behind by the UK's emergency alerts?
Data Protection

Who gets left behind by the UK's emergency alerts?

People without compatible phones, English fluency or safe access to devices risk missing vital instructions when emergencies strike.

By Hilary Stephenson • 6 min read • Last week
A sneak peak at the South Waikato Aquatics Centre
Energy efficient

A sneak peak at the South Waikato Aquatics Centre

Tokoroa residents will regain indoor pool access on 3 October after a NZD $17 million revamp added a sauna, spa and better mobility access.

By Local Democracy Reporter • 3 min read • Last month
From data to delivery: How digital connectivity can change the way india moves goods
Supply Chain

From data to delivery: How digital connectivity can change the way india moves goods

Better data sharing could make supply chains more predictable for MSMEs, as India links highways, ports and warehouses with digital systems.

By Arvind Devaraj • 4 min read • Last month
Tokoroa's new $2 million hub reflects changing face of public libraries
Urban Planning

Tokoroa's new $2 million hub reflects changing face of public libraries

Residents can now pay rates, borrow books and book free meeting rooms in Tokoroa's revamped $2 million community hub.

By Local Democracy Reporter • 3 min read • Last month
Boston Logan adds AI hologram concierges for travellers
Digital Transformation

Boston Logan adds AI hologram concierges for travellers

Travellers at Boston Logan now have a multilingual AI avatar directing them to gates and baggage claim, easing pressure on airport staff.

By Sofiah Nichole Salivio • 5 min read • Last month