Viva Energy Australia announces partnership with DataMesh

Viva Energy Australia, which supplies approximately 25% of the country's liquid fuel needs, has announced a multi-year partnership with DataMesh to facilitate innovative payment solutions and customer experiences across its fast-growing fuel and retail convenience network.

As part of the agreement, DataMesh will deploy its advanced payment solutions specifically tailored for Viva Energy's company-owned and dealership locations. This use of technology is poised to provide uninterrupted transactions in-store, at the petrol pump, on forecourts, and via digital channels, adding convenience and improving operational efficiency.

Ashley Harris, Shell Card Manager at Viva Energy, stated, "Viva Energy is deploying next-generation technology to deliver an exceptional customer experience, and DataMesh is an ideal partner on this journey. Their one terminal solution handles the myriad of payment types that consumers expect today, from proprietary fuel cards to mobile wallets."

The DataMesh CEO, Mark Nagy, spoke about the company's in-depth expertise in providing solutions for high-volume fuel retail and hospitality industries. He observed, "The consumer payment landscape is rapidly evolving, with customers demanding support for everything from loyalty programs to contactless apps. Our platform ensures Viva is future-proofed to accept any payment method, all while generating rich data insights."

Mr Nagy further added, "This partnership highlights our commitment to relentless innovation. As Viva Energy's needs grow, DataMesh will create tailored solutions that generate a competitive edge through exceptional customer service and smoother operations."

The advanced technology from DataMesh's full solutions suite will be accessible across Viva Energy's extensive Australia-wide network. The technology supports a wide range of services including scheme cards, fuel cards, loyalty programs, gift cards, as well as unattended transactions and cutting-edge digital payment options.

Mr Harris concluded by expressing gratitude for the collaboration with DataMesh, stating, "DataMesh payment experts worked closely with our team to understand our requirements and design a flexible, future-proof architecture."