Adactin launches AFIVE AI knowledge platform for firms

Adactin has launched AFIVE, an AI-based knowledge platform for organisations that brings information from multiple business repositories into a single interface.

The Sydney-based technology services company says the system is designed to help staff find internal information through natural language queries, rather than manual searches across separate platforms. Built on Microsoft Azure services, including Azure OpenAI Service and Azure AI Foundry architecture, AFIVE uses a retrieval-augmented generation model with LangChain.

According to Adactin, the platform connects with repositories including SharePoint, Google Drive, Azure Blob Storage and Dropbox. It presents information through a conversational interface that draws responses from approved internal knowledge sources.

The launch comes as businesses continue to test AI tools for internal search, workflow automation and knowledge management. A central issue in that market is whether companies can reduce the time spent locating documents and data without weakening access controls, security and governance.

How It Works

AFIVE is aimed at organisations with information spread across departments and platforms, a common issue in larger businesses and public sector bodies. Adactin says the system can add new knowledge sources without requiring major changes to existing workflows.

The platform uses vector databases to improve the relevance of results by identifying document meaning rather than relying only on keyword matching. This allows employees to ask questions in plain language and receive contextual responses assembled from company data.

AFIVE can also integrate with Power BI and Power Automate, allowing companies to connect search and knowledge retrieval with reporting and workflow tasks. That places it within a growing class of AI software that combines document discovery with process automation.

Security Focus

Security and access control are central features of the system. AFIVE includes network isolation, encrypted credential management and role-based access through Microsoft Entra ID.

Those controls are likely to be closely watched by customers in regulated sectors, where internal search tools must work across sensitive material without exposing data to unauthorised staff. Businesses adopting AI systems for internal use have increasingly focused on how permissions and governance are applied when models retrieve and summarise information.

Adactin says AFIVE has been designed around security, governance and responsible AI. The company positions the system as a way to make enterprise knowledge easier to use while keeping it available only to authorised users.

Productivity Claims

The platform is intended to reduce duplication and improve data consistency across teams. By bringing scattered documents and information sources into one environment, it aims to cut the time staff spend switching between systems and repeating searches.

Adactin also says the system is designed to support employees rather than replace them, with a focus on automating repetitive knowledge retrieval tasks. That positioning reflects a wider trend among corporate AI suppliers, which increasingly present such tools as assistants for staff rather than substitutes for headcount.

In comments released with the launch, Technical Practise Director Srinivas Gutta outlined the efficiency case for the product.

“By automating repetitive retrieval tasks and enabling real-time summarisation, AFIVE redirects employee effort from administrative searching to higher-value strategic work,” Gutta said.

He also described the broader operational role Adactin sees for the platform.

“AFIVE supports Adactin's objective of improving operational efficiency for our customers through intelligent technology. By transforming fragmented enterprise knowledge into an accessible system, the platform enables faster decision-making, stronger collaboration, and more efficient use of organisational resources. At the same time, by automating repetitive knowledge retrieval tasks, the platform supports employees in their work rather than replacing them, enabling teams to focus on higher-value strategic activities,” Gutta said.

Adactin was established in 2011 and is headquartered in Sydney. It says it has more than 300 employees and works across public sector agencies and commercial enterprises in the Asia-Pacific region.

Its work spans cloud, AI, software engineering and quality assurance, with delivery across Microsoft and AWS technology environments. The business has previously appeared in growth rankings including the Financial Times High-Growth Companies Asia-Pacific list and Deloitte Technology Fast 50.

The AFIVE launch adds a proprietary software product to Adactin's services portfolio at a time when many IT consultancies are seeking to package internal tools and delivery methods into commercial platforms. For customers, the practical test will be whether such systems can provide dependable answers from fragmented internal data while fitting within existing security and compliance structures.