eCommerceNews Australia - Technology news for digital commerce decision-makers

Latest news

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Care & tech jobs surge as traditional roles decline in Australia
Today
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uc
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digital transformation
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hcm
Australia's workforce grew 22.9% since 2014, with dramatic rises in aged care and tech roles, while traditional jobs like travel agents and farmers declined.
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XPON acquires Alpha Digital to boost AI marketing services
Today
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digital transformation
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cx
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martech
XPON Technologies has acquired Alpha Digital to boost AI-driven marketing, combining strategy expertise with advanced AI tech for personalised campaigns.
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Optimizely unveils enhanced Opal AI to boost marketing workflows
Yesterday
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rpa
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cdp
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digital marketing
Optimizely upgrades its AI tool Opal with new features and workflows to boost marketing efficiency within the Optimizely One suite, enhancing task automation.
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Exclusive: GitHub's Sharryn Napier on Agentic AI reshaping developer productivity
Yesterday
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ai
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software development
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agentic ai
GitHub's Sharryn Napier highlights how agentic AI is transforming developers into orchestrators, boosting productivity and happiness globally.
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AI & unified platforms shape the future of self-service
Yesterday
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cx
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digital entertainment
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ai
B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.
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The new standard for corporate travel is real-time, policy-smart, and employee-centric
Yesterday
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expense management
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automation
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business travel
Corporate travel evolves with real-time, policy-smart systems creating agile, cost-effective journeys that empower employees and streamline spending.
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StackAdapt debuts unified platform for email & programmatic ads
Yesterday
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cx
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martech
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commerce systems
StackAdapt launches new email and Data Hub tools, integrating owned and paid media via one platform to boost marketers' efficiency and insight.
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NICE & ServiceNow partner on AI to unify customer service
Yesterday
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
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GPC Asia Pacific adopts AI-powered platform to streamline supply chain
Yesterday
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partner programmes
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retailtech
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ai
GPC Asia Pacific chooses RELEX Solutions to optimise forecasting and replenishment across 600 stores, aiming to improve inventory and product availability.
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Adyen partners with Fiskil to streamline merchant onboarding
Yesterday
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fintech
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digital entertainment
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spotify
Adyen joins forces with Fiskil in Australia to enhance merchant onboarding using Fiskil's Banking API, boosting speed, security, and future financial services.
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How the Orlando Magic are reinventing fandom with data and AI
Yesterday
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data analytics
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digital transformation
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cx
The Orlando Magic and SAS are revolutionising fandom by using data and AI to personalise experiences, boost ticket sales, and deepen fan engagement.
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SAS unveils AI Governance Map to boost trust & innovation
Yesterday
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devops
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apm
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ai
SAS launches AI Governance Map and assessment to help firms enhance AI oversight, compliance, and innovation with tailored reports and expert guidance.
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SAS Viya expands AI tools with new offerings & cloud services
Yesterday
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data analytics
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digital twins
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data privacy
SAS unveils new AI tools on its Viya platform, including synthetic data maker and AI-powered assistant, aiming to boost speed, productivity and trust.
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SAS unveils industry AI models as part of USD $1 billion push
Yesterday
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ai
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agentic ai
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sas
SAS unveils AI models tailored to slash inefficiencies across sectors, backed by a USD $1 billion investment and ethical guidelines.
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Endava to accelerate Google Agentspace enterprise AI
2 days ago
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digital transformation
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ai
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agentic ai
Endava partners with Google as an implementation ally for Agentspace, aiding businesses to adopt AI-driven agents for enhanced workflow efficiency.
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Sinch & OneReach.ai partner to boost AI in communications
2 days ago
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uc
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cx
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martech
Sinch partners with OneReach.ai to integrate AI-driven communication tools, enhancing global customer engagement across multiple channels with advanced automation.
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Eagle Eye & Ecrebo partner to boost smart receipt marketing
2 days ago
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cx
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martech
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commerce systems
Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.
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Transparency urged to build stronger client-agency trust
2 days ago
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devops
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apm
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collaboration
Helen Johnson, Tangram's founder, urges agencies to boost transparency in client relationships, citing that 40% of clients may switch partners within six months.
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AI-focused marketing risks eroding trust, says new research
2 days ago
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cx
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martech
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genai
New study finds consumers trust companies more when they promote human expertise over AI, especially in personalised services like healthcare and luxury goods.
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Nearly half of Australian workers say pay fails to match costs
2 days ago
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hcm
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wages
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pd
Nearly half of Australian workers feel their wages aren't keeping up with living costs, as job insecurity and burnout rise, ELMO Software reveals.