As Australia prepares for 2025, agentic automation is set to revolutionise industries, enhancing productivity and collaboration through advanced AI capabilities.

Mediaocean's latest Advertising Outlook Report reveals a significant shift towards digital channels, with 63% of marketers prioritising generative AI in their strategies.

AGL begins a retail transformation using the Appian Platform, launching eAGL to automate four million tasks and enhance customer experience.

London-based Guavapay has reported a remarkable 71% growth in annual revenue for 2024, driven by a larger customer base and staff expansion.

Chris Wilson has been appointed Chief Financial Officer at payments platform Ecommpay, bringing a wealth of experience from the music and finance sectors.

Traditional loyalty programmes are struggling to meet the evolving expectations of consumers, who demand instant rewards and personalised experiences.

Artificial intelligence is revolutionising business travel expense management, offering integrated solutions that enhance compliance and reduce administrative workload.

Concur Travel, in partnership with Thrust Carbon, has launched the first online booking tool to integrate emissions calculations compliant with ISO 14083 standard.

Infosys and Tennis Australia unveil innovative AI features for the 2025 Australian Open, enhancing fan interactivity and player insights.

Manhattan Associates has launched Postgame Spotlight, an analytics tool that enhances inventory allocation and fulfilment performance for retailers.