Latest news - Page 210
Online shopping: Mobile traffic soars but consumers still prefer to buy via desktop - Contentsquare report
Mon, 6th Dec 2021
#
martech
#
ecommerce
#
digital marketing
Consumers may be turning to their mobiles to browse online stores, but desktop still rules the roost when it comes to making actual purchases.
Back to business: Oracle study reveals fears and thoughts as Christmas shopping season approaches
Fri, 3rd Dec 2021
#
supply chain & logistics
#
shopping
#
oracle
Almost one in four Australian shoppers are anxious about gift orders not arriving on time for Christmas, according to a new survey by Oracle.
You're invited for Breakfast Bites: Travel is back on the agenda - what consumers are longing for
Fri, 3rd Dec 2021
#
digital marketing
#
travel
#
business travel
The pandemic's impact on travel and tourism will have a long-lasting historical effect, but there's good news ahead, says Similarweb.
App tourism is on the rise according to new report
Fri, 3rd Dec 2021
#
data analytics
#
martech
#
planning
App Annie and AppsFlyer have released a report on the impact of COVID-19 on the app marketing industry in Australia and New Zealand.
Retail sector set to account for almost half of embedded finance market
Fri, 3rd Dec 2021
#
fintech
#
bnpl
#
healthtech
Embedded finance is projected to be worth US$3.5 trillion to the global retail sector, accounting for 49% of the market within a decade, says Mambu report.
Pegasystems launches AI-powered customer journey capability
Fri, 3rd Dec 2021
#
crm
#
cx
#
martech
Pegasystems introduces Next-Best-Action Customer Journeys, an AI-powered tool that revolutionizes traditional marketing.
Record number of cyberattacks over Black Friday weekend
Fri, 3rd Dec 2021
#
ddos
#
cyber attacks
#
link11
Record number of cyberattacks hit companies during Black Friday weekend, with DDoS attacks flooding the internet, says IT security provider Link11.
How retailers can accelerate their business through card-linked loyalty programs
Thu, 2nd Dec 2021
#
data analytics
#
martech
#
planning
Card-linked loyalty programs offer a seamless way for retailers to build stronger customer relationships. Find out the benefits in this article.
Cultural norms continue to drive F&B technology trends into the future
Thu, 2nd Dec 2021
#
mobility
#
infor
#
cultural norms
The F-B industry has embraced technology as self-driven ordering, location agnostic functions, and guest expectations trend. #foodandbeverage #technology.
AI-driven counter fraud platform utilised by eftpos to help prevent cybercrime
Thu, 2nd Dec 2021
#
ai
#
cybersecurity
#
eftpos
eftpos launches AI-driven counter fraud platform to combat online cybercrime in Australia. Developed by Featurespace. #Cybersecurity #AI #Australia.
From AI shop assistants to virtual changing rooms: Why human-centric tech will define the future of retail
Thu, 2nd Dec 2021
#
crm
#
cx
#
martech
The COVID-19 pandemic has driven Australians to online shopping, but there's still a desire for in-store experiences. How can retailers recreate this online?.
Zoom unveils a load of new updates and features
Wed, 1st Dec 2021
#
uc
#
hybrid & remote work
#
voip
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
Mobile eCommerce: In-app shopping set to reach an all-time high
Wed, 1st Dec 2021
#
martech
#
commerce systems
#
shopping
In-app shopping set to reach all-time high as mobile commerce continues to dominate, according to a study by Adjust and Sensor Tower.
Adobe: Digital the way forward as hybrid workforce persists post-pandemic
Wed, 1st Dec 2021
#
document management
#
ecm
#
martech
Most workplaces in 2021 can be characterised by its digitally driven workflows, virtual meetings, interactions and collaborations.
Sales professionals struggling to be relevant in a hybrid 'virtual' selling world
Wed, 1st Dec 2021
#
crm
#
cx
#
martech
COVID-19 has accelerated the shift to hybrid work, impacting buyer and seller relationships, says a report by Wyda. #SalesTraining #HybridWork.
Is your online shopping as anonymous as you think? New research reveals shock analysis
Tue, 30th Nov 2021
#
vpns
#
data privacy
#
ecommerce
With Cyber Monday and Christmas shopping still in full swing, new research has revealed that you may not be as anonymous as you think when you shop online.
Businesses prioritise friendliness over function in CX journey - Genesys report
Tue, 30th Nov 2021
#
crm
#
uc
#
cx
58% of consumers believe it is important that businesses are quick to respond. However, only 41% of businesses actually prioritise quick responses.
2021 the year of retention for retailers - report
Mon, 29th Nov 2021
#
bnpl
#
bigcommerce
#
online shopping
Flexible payment options and transparent delivery are key factors driving online shoppers in Australia and New Zealand, says BigCommerce report.
Strengthening supply chain resilience amid VUCA
Fri, 26th Nov 2021
#
data analytics
#
martech
#
planning
Australian manufacturers continue to suffer from shortages, hindering their recovery as a potential third wave of the pandemic looms.
The most wonderful time of the year - for cybercriminals
Fri, 26th Nov 2021
#
phishing
#
email security
#
cybersecurity
'Tis the season for cyber scams as online shopping peaks, but vigilance and email scrutiny can keep the grinches at bay, warns cybersecurity expert.