Latest news - Page 17

Survey reveals that while 94% of firms value customer experience, only 38% are effective in achieving it, highlighting gaps in collaboration and technology.

Ernst and Young Australia and Sigma Healthcare have revolutionised supply chain management with SAP IBP, enhancing efficiency, inventory management, and customer service.

Australian organisations must prioritise automation to enhance global competitiveness, yet many remain laggards. Embracing hyperautomation can drive efficiency, innovation, and long-term gains.

A joint report by Survicate and Amplitude shows 65.2% of product professionals using AI in research, despite 39.7% concerned over data quality.

Amid soaring living costs, Australian households cut non-essential spending by 1.9%, reports the ABS. Retail sector jitters follow.

Dr Parwinder Kaur was named Achiever of the Year at the 33rd INCITE Awards, celebrating Western Australia's foremost tech innovations and leaders.

OpenAI has endorsed three key Senate bills, including the Future of AI Innovation Act, positioning itself as a major player in US AI regulation debates.

Fiverr acquires AutoDS to bolster its eCommerce capabilities, integrating thousands of dropshippers and expanding its market presence in website development and social media marketing.

FedEx expands its FedEx International Connect Plus service to new U.S. and European destinations, enhancing cross-border e-commerce solutions for Asia-Pacific e-tailers.

If you were unaware Customer Lifetime Value calculations have been digitally disrupted, you might be interested in how CDPs and, more recently, AI have changed the game.

One of the most anticipated conferences, The Digital Workplace Conference Australia, is returning to Sydney, from 31 July to 1 August.

Retailers are gearing up for the new financial year with increased investments in cyber security, personalisation, and artificial intelligence to boost growth.

TechDay is celebrating 18 years of growth, transforming from a small magazine to what is now a global digital powerhouse.

Google's decision to retain third-party cookies surprises experts, sparking debate on privacy, data strategies, and the digital ecosystem's future path.

Integrating AI with ERP systems is set to transform Australian manufacturing by enhancing efficiency, reducing costs, and driving long-term growth, potentially adding up to AUD $315 billion to the economy by 2028.

Australian companies overestimate their cyber resilience amid rising attacks, with 60% having faced ransomware recently and many willing to pay ransoms.

SonicWall Mid-Year Threat Report for 2024 shows a 30% surge in global malware, with SMBs particularly at risk.

ServiceNow and Boomi ally to boost AI-driven customer experiences, following ServiceNow's impressive Q2 revenue of USD $2.63 billion and a 6.8% stock surge.

AI is set to overhaul customer service, according to Zendesk's latest report, which foresees radical industry changes driven by advanced AI within three years.

NVIDIA introduces AI Foundry with Llama 3.1 models and NIM microservices, aiming to boost generative AI capabilities for enterprises, with Accenture as the first adopter.