Stories by Jonathan Ryan
30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Fri, 16th Dec 2022
#
martech
#
omnichannel
#
whatsapp
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
The App Edit: why conversational commerce is overtaking the app
Tue, 20th Sep 2022
#
crm
#
uc
#
cx
More than half of smartphone apps are unused, and businesses are losing around $57,000 per month. It's time for an app clear-out.