eCommerceNews Australia - Technology news for digital commerce decision-makers

Stories by Anurag Vasisth

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Why traditional loyalty programs are failing to meet modern customer expectations
Thu, 16th Jan 2025
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crm
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cx
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martech
Traditional loyalty programmes are struggling to meet the evolving expectations of consumers, who demand instant rewards and personalised experiences.
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How retail businesses can build loyalty this festive season despite financial constraints
Mon, 2nd Dec 2024
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cx
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martech
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data privacy
As the festive season approaches, retailers must adapt to financial pressures by leveraging digital loyalty solutions to attract and retain value-seeking customers.
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How businesses can meet the challenges of restricted consumer spending
Thu, 21st Nov 2024
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cx
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martech
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personalisation
As consumer spending tightens due to rising costs, businesses are turning to innovative loyalty programs to provide financial relief and foster brand connections.
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Building customer loyalty in a fragmented digital ecosystem
Tue, 22nd Oct 2024
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data analytics
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cx
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martech
In a fragmented digital ecosystem, brands must adopt omnichannel loyalty strategies to foster deeper connections and meet evolving consumer expectations.
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Retailers' Success: Capitalizing on Emerging Consumer Trends
Mon, 12th Jun 2023
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digital transformation
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cleantech
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shopping
As shopping habits change, digital solutions have become a silver bullet to help retailers build customer loyalty and engagement.
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Harnessing digital innovations to maximise loyalty programmes and improve CX
Thu, 26th May 2022
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saas
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crm
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digital transformation
When it comes to the retail sector, merchants have never had access to so many different client touchpoints and data to understand their customers better.