Automation stories - Page 108

NICE has launched CXone Mpower, a groundbreaking platform designed to automate customer service processes through advanced AI integration.

UiPath has integrated Anthropic's Claude AI into its products, enhancing automation capabilities across various sectors, including healthcare.

Gartner's latest predictions reveal that by 2026, 20% of businesses could streamline operations via AI, potentially eliminating half of middle management roles.

A new report by Qualtrics reveals that AI-generated synthetic personas could account for over half of market research data collection by 2025.

SailPoint Technologies has launched Machine Identity Security to help businesses manage machine identities effectively amid growing security concerns.

Sitecore has launched Sitecore Stream, an AI platform aimed at simplifying marketing workflows and empowering enterprise marketers with automation.

Vanta has launched a new data centre in Sydney, enhancing support for local compliance as Australia introduces its first Cyber Security Act.

Australia is emerging as a software development powerhouse, harnessing AI and automation to streamline processes and address the talent shortage.

Datacom has unveiled its Enterprise AI Assistant to help businesses leverage AI while ensuring the security of their organisational data.

As Australian organisations seek greater efficiency, automation in IT infrastructure emerges as a vital strategy to boost productivity and reduce manual tasks.

New research reveals 79% of Australian accountants see outsourcing as essential for growth, while 99.6% have embraced AI in their practices.

Zendesk has unveiled a suite of AI-driven tools designed to improve omnichannel customer support, enhancing collaboration between human and AI agents.

As AI Month unfolds, experts in Australia urge emphasising responsible AI development to maximise its potential across diverse sectors and communities.

As AI Month begins, industry leaders urge businesses and policymakers to reflect on the responsible use and vast potential of AI across diverse sectors.

UiPath has unveiled integration with SAP Build Process Automation, enhancing automation for SAP customers and streamlining their migration to the cloud.

An independent survey reveals most brands struggle with integrating multiple digital asset management systems, facing notable workflow and collaboration challenges.

Aerotech has expanded its Automation1 XA4 PWM servo drive series, introducing new configurations aimed at enhancing performance while reducing costs.

Network automation is set to surge, with Gartner projecting that by 2026, 30% of enterprises will automate over half their network activities.

Zendesk has unveiled a range of AI innovations aimed at enhancing customer service, including an AI Agent Builder requiring minimal training for users.

Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.