Save the Children selects Forter to curb donation fraud

Forter, the Trust Platform for digital commerce, has partnered with Save the Children Australia on a pro-bono initiative to reduce card testing fraud by deploying the company's Trusted Conversions solution. It provides the non-profit with accurate, real-time decisions about every transaction to discern between genuine donations and fraudulent activity.

According to Charities Aid Foundation, 40% of donations in Australia are online. Unfortunately, as the popularity of online giving soars, not-for-profits have become a target for donation fraud.

As the country's largest not-for-profit development agency for children, Save the Children Australia reaches thousands of children across many communities. It recently documented instances of card testing, a technique where fraudsters use a low transaction threshold, usually $1, to test stolen credit card numbers before making larger purchases. 

Although the fraud incidents had a low transaction value, Save the Children Australia was still charged by its payment gateway for each chargeback transaction.

Now, Forter's Trust Platform has come to the non-profit's rescue. 

Powered by a global dataset, Forter can assess an individual's trustworthiness within an average of 300 milliseconds, ensuring fraudsters are stopped without creating friction in the online giving process for supporters. 

Since implementation, Forter has approved over AU$260,000 worth of donations, increasing the approval rate from 95% to 97%.

Notably, several renowned retailers use Forter's Trust platform for digital commerce. The platform applies machine learning to deliver decisions that are 100% automated, with average response times under 400 milliseconds. In addition, since the platform has no dependency on manual reviewers, it scales easily as merchants grow.

Forter's Trust platform comprises several solutions: Trusted Conversions, Trusted Policies, Trusted Identities, Smart Payments PSD2, and Forter Element. 

Here, Trusted Conversions reduce false declines and chargebacks by up to 90%, and increase authorizations by up to 3% through Forter Trusted Authorization, thereby delivering a superior customer experience. 

Trusted Conversions also eliminates fraud costs. It provides accurate, real-time decisions for every transaction, allowing more good buyers in, while keeping fraud out. It also makes precise decisions at checkout about an individual's trustworthiness based on near-instant assessments and linking of 1B+ identities in Trust's cross-merchant dataset.

"We are very pleased to be working with Forter. They are helping us ensure we are blocking fraudsters and preventing attempts to misuse our donations platform," says Mel Parks, Chief Operating Officer of Save the Children Australia. 

"The automated approvals process also saves valuable time and resources."

"Online giving has opened entirely new doors for organisations like Save the Children Australia, but it has also opened doors for fraudsters," says Joe Lee, Vice President of APAC, Forter. 

"It's incredibly rewarding to partner with Save the Children to stop fraudsters in their tracks and continue giving back to communities across the region."