eCommerceNews Australia - Technology news for digital commerce decision-makers

ROI stories - Page 2

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Moving the goalposts: Why the CRO role needs a rebrand

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data analytics
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fintech
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partner programmes
Fintech must retire the heroic closer myth: today's CRO is a data-led architect of long-term, cross-functional revenue growth.
Martyn

AI-era contact centres become strategic CX data hubs

Last week
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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
French auto factory office erp engineers cost lifecycle focus

Flexitech turns to Rimini Street to extend SAP ECC 6

Last week
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digital transformation
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cartech
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it automation
Flexitech shifts SAP ECC 6 support to Rimini Street to cut maintenance costs, extend ERP life and fund security, compliance and R&D plans.
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Ricoh MediaMax expands Pro C9500 into thicker stocks

Last week
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martech
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commerce systems
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rpa
Ricoh Australia's MediaMax upgrade lets Pro C9500 presses handle 800-micron, 600gsm stocks, opening new card and packaging work.
Aus health orgs haven t advanced beyond ai pilots   appian

AI pilots stall in Australian healthcare amid data gaps

Last week
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digital transformation
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partner programmes
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financial systems
AI pilots in Australian healthcare languish in trials, as fragmented data and poor integration block scale and threaten a USD $13 billion payoff.
Modern soc room biometric gate monitors digital identity privacy

Identity management tops 2026 security & IT agenda

Last week
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firewalls
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data protection
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surveillance
Identity management is set to dominate 2026 security agendas as HID research shows rising convergence, biometrics use and privacy scrutiny.
Construction logistics yard digital workflow cranes containers

Veyor raises AUD $11m to accelerate US site logistics

Last week
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devops
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digital transformation
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rpa
Australian construction tech startup Veyor raises AUD $11m Series A to fuel rapid US expansion as American revenues surge past 30%.
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Mortar AI partners with DAIVID to support marketers

Last week
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sky
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financial results
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roi
Mortar AI and DAIVID launch MMM + Creative, fusing emotional response data with marketing mix models to link creative quality to sales.
Anz exec meeting ai workflow pilot to production auckland view

Quanton rebrands as AI partner to take pilots to scale

Last week
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digital transformation
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it automation
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rpa
Quanton ditches pure automation tag to relaunch as an AI transformation partner, promising to help ANZ firms push pilots into production.
Itfm insights pete wilson

Why Australian leaders are losing faith in IT spend

This month
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digital transformation
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ai
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finops
With 88% of Australian tech leaders doubting IT ROI, IT financial management emerges as the missing link between spend and value.
Global ai partner rewards program business developers handshake

OutSystems Elevate revamps global partner rewards model

Last month
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digital transformation
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partner programmes
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lcnc
OutSystems launches Elevate partner programme, tying rewards to AI skills, customer outcomes and market impact via a new Earned Level model.
Modern open plan office automated workflows robots natural light

ServiceNow unveils Autonomous Workforce & EmployeeWorks

Last month
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uc
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smart cities
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digital transformation
ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.
Corporate office maze businesspeople with oversized puzzle pieces

Tempo study finds one in three enterprise projects fail

Last month
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devops
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digital transformation
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apm
Nearly one in three enterprise projects fail to deliver meaningful ROI, Tempo warns, with misalignment wasting up to USD $260 million a year.
Conradtallariti

Who's watching your CTV ads? Why verification is now an industry essential

Last month
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marketing
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opinion
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roi
CTV is booming, but ads are often unseen or faked, costing brands millions and making independent verification an urgent industry priority.
Moody anz ciso dark office ai threat dashboards blue red light

AI drives rising risk & burnout for ANZ security chiefs

Last month
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siem
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digital transformation
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advanced persistent threat protection
AI is piling pressure on ANZ CISOs, fuelling burnout, personal liability fears and complex new demands in governance and threat response.
Ai consulting team in modern office reviewing analytics dashboards

OutSystems unveils Elevate partner scheme for AI era

Last month
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digital transformation
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partner programmes
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lcnc
OutSystems debuts Elevate partner scheme, tying rewards to AI credentials, delivery outcomes and customer satisfaction metrics.
Modern it office engineers glowing server arrow oss roi penguin

Linux report shows open source giving fivefold returns

Last month
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virtualisation
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devops
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digital transformation
Linux Foundation research finds active open source contributors gain up to a fivefold ROI, while passive users rack up hidden technical debt.
London boardroom ai investment maze circuitry money barriers

Firms pour billions into AI but struggle to scale value

Last month
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edutech
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digital transformation
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hcm
Firms spent USD $252 billion on AI in 2024, yet only 4% report repeatable, scalable value as governance and skills gaps hold back returns.
German car factory robots assisting workers assembly line automation

Forrester predicts cautious surge in humanoid robots

Last month
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digital transformation
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cartech
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risk & compliance
Forrester sees humanoid robots shifting from trials to targeted deployment, promising efficiency gains but slowed by cost, complexity and risk.
Exabeam

AI drives cyber budgets yet remains first on the chop list

Last month
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manufacturing
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digital transformation
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soc
AI is driving sharp rises in cyber spend, yet boards still see it as the easiest line to cut when budgets come under pressure.