ROI stories - Page 2
Moving the goalposts: Why the CRO role needs a rebrand
Last week
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data analytics
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fintech
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partner programmes
Fintech must retire the heroic closer myth: today's CRO is a data-led architect of long-term, cross-functional revenue growth.
AI-era contact centres become strategic CX data hubs
Last week
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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
Flexitech turns to Rimini Street to extend SAP ECC 6
Last week
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digital transformation
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cartech
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it automation
Flexitech shifts SAP ECC 6 support to Rimini Street to cut maintenance costs, extend ERP life and fund security, compliance and R&D plans.
Ricoh MediaMax expands Pro C9500 into thicker stocks
Last week
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martech
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commerce systems
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rpa
Ricoh Australia's MediaMax upgrade lets Pro C9500 presses handle 800-micron, 600gsm stocks, opening new card and packaging work.
AI pilots stall in Australian healthcare amid data gaps
Last week
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digital transformation
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partner programmes
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financial systems
AI pilots in Australian healthcare languish in trials, as fragmented data and poor integration block scale and threaten a USD $13 billion payoff.
Identity management tops 2026 security & IT agenda
Last week
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firewalls
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data protection
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surveillance
Identity management is set to dominate 2026 security agendas as HID research shows rising convergence, biometrics use and privacy scrutiny.
Veyor raises AUD $11m to accelerate US site logistics
Last week
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devops
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digital transformation
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rpa
Australian construction tech startup Veyor raises AUD $11m Series A to fuel rapid US expansion as American revenues surge past 30%.
Mortar AI partners with DAIVID to support marketers
Last week
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sky
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financial results
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roi
Mortar AI and DAIVID launch MMM + Creative, fusing emotional response data with marketing mix models to link creative quality to sales.
Quanton rebrands as AI partner to take pilots to scale
Last week
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digital transformation
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it automation
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rpa
Quanton ditches pure automation tag to relaunch as an AI transformation partner, promising to help ANZ firms push pilots into production.
Why Australian leaders are losing faith in IT spend
This month
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digital transformation
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ai
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finops
With 88% of Australian tech leaders doubting IT ROI, IT financial management emerges as the missing link between spend and value.
OutSystems Elevate revamps global partner rewards model
Last month
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digital transformation
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partner programmes
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lcnc
OutSystems launches Elevate partner programme, tying rewards to AI skills, customer outcomes and market impact via a new Earned Level model.
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Last month
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uc
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smart cities
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digital transformation
ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.
Tempo study finds one in three enterprise projects fail
Last month
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devops
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digital transformation
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apm
Nearly one in three enterprise projects fail to deliver meaningful ROI, Tempo warns, with misalignment wasting up to USD $260 million a year.
Who's watching your CTV ads? Why verification is now an industry essential
Last month
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marketing
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opinion
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roi
CTV is booming, but ads are often unseen or faked, costing brands millions and making independent verification an urgent industry priority.
AI drives rising risk & burnout for ANZ security chiefs
Last month
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siem
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digital transformation
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advanced persistent threat protection
AI is piling pressure on ANZ CISOs, fuelling burnout, personal liability fears and complex new demands in governance and threat response.
OutSystems unveils Elevate partner scheme for AI era
Last month
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digital transformation
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partner programmes
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lcnc
OutSystems debuts Elevate partner scheme, tying rewards to AI credentials, delivery outcomes and customer satisfaction metrics.
Linux report shows open source giving fivefold returns
Last month
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virtualisation
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devops
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digital transformation
Linux Foundation research finds active open source contributors gain up to a fivefold ROI, while passive users rack up hidden technical debt.
Firms pour billions into AI but struggle to scale value
Last month
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edutech
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digital transformation
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hcm
Firms spent USD $252 billion on AI in 2024, yet only 4% report repeatable, scalable value as governance and skills gaps hold back returns.
Forrester predicts cautious surge in humanoid robots
Last month
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digital transformation
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cartech
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risk & compliance
Forrester sees humanoid robots shifting from trials to targeted deployment, promising efficiency gains but slowed by cost, complexity and risk.
AI drives cyber budgets yet remains first on the chop list
Last month
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manufacturing
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digital transformation
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soc
AI is driving sharp rises in cyber spend, yet boards still see it as the easiest line to cut when budgets come under pressure.