https://ecommercenews.com.au/story/sap-unveils-ai-tools-for-business-users-developers eCommerceNews Australia en 2026-10-28T15:10:00+13:00 SAP unveils AI tools for business users & developers SAP, Data management, Machine learning (ML), Data governance, Germany, Reltio, Databricks, Supply Chain, Observability, Workflow Automation, Risk & Compliance, Enterprise Resource Planning (ERP), Large Language Models (LLMs), Artificial Intelligence (AI), Forecasting, AI Ethics & Governance, AI Agents (Agentic AI), European Union (EU), Model Context Protocol (MCP), N8N, Developers (Devs), Compliance 2026-10-28T15:15:06+13:00 https://ecommercenews.com.au/story/australians-lose-aud-275-on-fake-ai-ads-study-finds eCommerceNews Australia en 2026-10-28T14:55:00+13:00 Australians lose AUD $275 on fake AI ads, study finds Millennials, Gen Z, Australian, Artificial Intelligence (AI), eCommerce, Consumer Trust 2026-10-28T15:00:06+13:00 https://ecommercenews.com.au/story/the-supply-chain-metric-most-businesses-can-t-measure-and-why-it-s-costing-them eCommerceNews Australia en 2026-10-28T14:31:00+13:00 The supply chain metric most businesses can't measure and why it's costing them Productivity, Opinion, Availability, Financial results, Business strategy, Inventory management systems, Supply Chain, Logistics, South Africa, Retail, Warren Swanepoel 2026-10-28T14:45:06+13:00 https://ecommercenews.com.au/story/australian-shoppers-threaten-boycotts-over-tighter-returns eCommerceNews Australia en 2026-10-28T14:00:00+13:00 Australian shoppers threaten boycotts over tighter returns Online shopping, Millennials, Gen Z, Blue Yonder, Customer Loyalty, Australian, Artificial Intelligence (AI), eCommerce, Chatbots, Retail, Returns 2026-10-28T14:15:05+13:00 https://ecommercenews.com.au/story/australians-bulk-cook-year-round-to-save-money-stress eCommerceNews Australia en 2026-10-28T13:39:00+13:00 Australians bulk cook year-round to save money & stress Samsung, Energy efficient, Smart appliances, Pureprofile, Australian, Artificial Intelligence (AI), Retail, Samsung Australia 2026-10-28T13:45:06+13:00 https://ecommercenews.com.au/story/cover-genius-launches-ai-protection-for-chat-commerce eCommerceNews Australia en 2026-10-28T11:00:00+13:00 Cover Genius launches AI protection for chat commerce Uber, Shopping, Insurance, eBay, Regulation, United States (US), Klarna, Artificial Intelligence (AI), Payment Technologies, eCommerce, Agoda, AI Agents (Agentic AI), Revolut, Retail, Booking.com, Cover Genius 2026-10-28T11:00:10+13:00 https://ecommercenews.com.au/story/twilio-evolves-from-apis-to-conversational-trust eCommerceNews Australia en 2026-10-27T18:11:00+13:00 Twilio evolves from APIs to conversational trust Email, Short Message Service (SMS), Voice, Customer Experience (CX), Customer engagement, Twilio, Identity and Access Management (IAM), Omnichannel, Access Control, Risk & Compliance, Security, Chat, Enterprise Resource Planning (ERP), IT Infrastructure, Conversational AI, Customer Support, Identity Security, AI Agents (Agentic AI), Editor interview, Infrastructure, Compliance 2026-10-27T18:15:05+13:00 https://ecommercenews.com.au/story/made-by-fressko-sales-jump-71-on-amazon-australia eCommerceNews Australia en 2026-10-27T16:25:00+13:00 Made by Fressko sales jump 71% on Amazon Australia Amazon, Malaysia, Singapore, Melbourne, Advertising Technologies (Adtech), Accessories, Stock availability, Pattern, Marketplace, Australian, eCommerce 2026-10-27T16:30:07+13:00 https://ecommercenews.com.au/story/twilio-bets-on-conversation-infrastructure-for-the-agentic-ai-era eCommerceNews Australia en 2026-10-27T14:44:00+13:00 Twilio bets on conversation infrastructure for the agentic AI era Whatsapp, Short Message Service (SMS), Atlassian, Customer service, Digital Transformation, CONTEXT, Customer Experience (CX), Identity, Microsoft Teams, Customer Journey, Sydney, Twilio, Cloud Communications, Analyst report, Orchestration, Workflow Automation, Risk & Compliance, Customer data, Enterprise Resource Planning (ERP), Artificial Intelligence (AI), AI Agents (Agentic AI), Editor interview, Compliance 2026-10-27T15:00:22+13:00 https://ecommercenews.com.au/story/australians-shun-ai-customer-service-for-human-help eCommerceNews Australia en 2026-10-27T11:48:00+13:00 Australians shun AI customer service for human help Customer service, Machine learning (ML), Customer Experience (CX), Data infrastructure, Twilio, Data Privacy, Australian, Artificial Intelligence (AI), Payment Technologies, Customer Support, Job moves, Chatbots 2026-10-27T12:00:06+13:00 https://ecommercenews.com.au/story/lskd-unifies-digital-signage-across-armadale-store eCommerceNews Australia en 2026-10-27T10:15:00+13:00 LSKD unifies digital signage across Armadale store Digital Signage, Content Management System (CMS), Marketing Automation, Western Australia, Australian, eCommerce 2026-10-27T10:30:07+13:00 https://ecommercenews.com.au/story/australians-cut-christmas-spending-as-cost-pressures-rise eCommerceNews Australia en 2026-10-26T14:03:00+13:00 Australians cut Christmas spending as cost pressures rise Social Media, Christmas, Inflation, Millennials, Gen Z, Black Friday, Pureprofile, Economy, Australian, eCommerce, Retail 2026-10-26T14:15:06+13:00 https://ecommercenews.com.au/story/temu-iacc-launch-direct-anti-counterfeit-channel eCommerceNews Australia en 2026-10-23T18:44:00+13:00 Temu & IACC launch direct anti-counterfeit channel Intellectual property, United States (US), eCommerce, Temu App 2026-10-23T18:45:05+13:00 https://ecommercenews.com.au/story/australians-pay-up-to-aud-350-to-queue-for-iphone-duo eCommerceNews Australia en 2026-10-23T18:40:00+13:00 Australians pay up to AUD $350 to queue for iPhone Duo Apple, Apple iPhone, iPad, Sydney, Gig economy, Finder, Australian, eCommerce, Retail, Consumer tech, SmartPhones 2026-10-23T18:45:05+13:00 https://ecommercenews.com.au/story/ai-now-helps-australians-choose-brands-study-finds eCommerceNews Australia en 2026-10-23T11:30:00+13:00 AI now helps Australians choose brands, study finds Adobe, Telstra, Customer service, Woolworths, Customer Experience (CX), Kantar, Customer Journey, Twilio, Market research, YouGov, Generative AI (GenAI), Australia & New Zealand, Australian, Artificial Intelligence (AI), eCommerce, Consumer Trust 2026-10-23T11:30:06+13:00 https://ecommercenews.com.au/story/how-an-ai-powered-messaging-campaign-could-boost-your-festive-season-bookings eCommerceNews Australia en 2026-10-22T14:13:00+13:00 How an AI-powered messaging campaign could boost your festive season bookings Social Media, Whatsapp, Small Business (SMB), Short Message Service (SMS), Christmas, Restaurants, Digital marketing, Opinion, RCS, Hospitality, Customer engagement, Personalisation, Australian, Artificial Intelligence (AI), Jules Holden 2026-10-22T14:15:06+13:00 https://ecommercenews.com.au/story/australian-marketers-back-mindset-ads-over-content eCommerceNews Australia en 2026-10-22T13:37:00+13:00 Australian marketers back mindset ads over content Research and Development (R&D), Advertising Technologies (Adtech), United States (US), Australian, United Kingdom (UK), GumGum 2026-10-22T13:45:05+13:00 https://ecommercenews.com.au/story/emotional-intelligence-key-to-loyalty-as-ai-spreads eCommerceNews Australia en 2026-10-22T10:30:00+13:00 Emotional intelligence key to loyalty as AI spreads Customer service, Digital Transformation, Customer Experience (CX), Customer Journey, Predictive analytics, Personalisation, Customer Loyalty, Customer data, Data Privacy, Australian, Artificial Intelligence (AI), Retail 2026-10-22T10:30:06+13:00 https://ecommercenews.com.au/story/zoom-adds-unified-customer-context-across-cx-tools eCommerceNews Australia en 2026-10-21T16:28:00+13:00 Zoom adds unified customer context across CX tools Customer Relationship Management (CRM), Contact Centre, Salesforce, Voice, Data Analytics, Customer Experience (CX), Zoom, Omnichannel, Workflow Automation, Chat, Financial Services, Artificial Intelligence (AI), Quality Management, AI Agents (Agentic AI), Healthcare 2026-10-22T13:30:07+13:00 https://ecommercenews.com.au/story/eucalyptus-founder-urges-australian-start-ups-to-take-risks eCommerceNews Australia en 2026-10-21T12:04:00+13:00 Eucalyptus founder urges Australian start-ups to take risks Telehealth, Sydney, Venture Capital, Germany, Startups, Australian, United Kingdom (UK), eCommerce, Google Cloud, Acquisition 2026-10-21T12:15:05+13:00 https://ecommercenews.com.au/story/tct-expands-in-australia-new-zealand-on-sap-demand eCommerceNews Australia en 2026-10-20T14:48:00+13:00 TCT expands in Australia & New Zealand on SAP demand New Zealand (NZ), SAP, Manufacturing, Digital Transformation, APAC, Supply Chain, Cloud migration, Fleet Management, Warehouse Management Solutions (WMS), Pharmaceuticals, Sigma Healthcare, Enterprise Resource Planning (ERP), Chief Operating Officer (COO), Food and Beverage, Australian, Logistics, Retail, Healthcare 2026-10-20T15:00:08+13:00 https://ecommercenews.com.au/story/fedex-sets-holiday-shipping-deadlines-for-australasia eCommerceNews Australia en 2026-10-19T14:01:00+13:00 FedEx sets holiday shipping deadlines for Australasia New Zealand (NZ), Christmas, Online shopping, Black Friday, Western Australia, Cyber Monday, FedEx, Australian, Northern Territory, Australasia, Logistics, eCommerce, Retail 2026-10-23T13:30:06+13:00 https://ecommercenews.com.au/story/australian-retailers-fear-amazon-temu-shein-dominance eCommerceNews Australia en 2026-10-19T11:00:00+13:00 Australian retailers fear Amazon, Temu & Shein dominance Amazon, Millennials, Gen Z, Shipping, Consumer expectations, Customer retention, Australian, Logistics, eCommerce, Shippit, Temu App, SHEIN, Retail 2026-10-19T11:00:21+13:00 https://ecommercenews.com.au/story/gen-z-in-australia-why-customer-data-quality-matters eCommerceNews Australia en 2026-10-19T10:00:00+13:00 Gen Z in Australia: Why Customer Data Quality Matters Customer Relationship Management (CRM), Mobile Apps, Digital marketing, Data management, Opinion, Customer Experience (CX), Generation Z, Data Quality, Gen Z, Privacy Act, Customer data, Data Privacy, Australian, eCommerce, Shivani Pimpili 2026-10-19T10:00:07+13:00 https://ecommercenews.com.au/story/lego-launches-insiders-app-in-australia-for-members eCommerceNews Australia en 2026-10-16T10:00:00+13:00 LEGO launches Insiders app in Australia for members Digital Engagement, App Store, LEGO, Early Access, Denmark, Rewards, Australian, Google Play Store, eCommerce, Retail 2026-10-16T10:00:06+13:00