https://ecommercenews.com.au/story/apple-widens-swift-student-challenge-to-all-platforms eCommerceNews Australia en 2026-11-12T10:15:00+13:00 Apple widens Swift Student Challenge to all platforms iOS, Apple, Education, Learning & Training, SWIFT, Mixed Reality (MR), App development, macOS, WatchOS, iPadOS, VisionOS, Artificial Intelligence (AI), Creativity, Software Development, Developers (Devs) 2026-11-12T10:15:06+13:00 https://ecommercenews.com.au/story/zendesk-launches-outcome-ai-platform-with-unlimited-seats eCommerceNews Australia en 2026-11-11T15:22:27+13:00 Zendesk launches Outcome AI Platform with unlimited seats Software-as-a-Service (SaaS), Zendesk, Customer service, Customer Experience (CX), APAC, International Data Corporation (IDC), Analyst report, Workflow Automation, Enterprise Resource Planning (ERP), Generative AI (GenAI), Australian, Identity verification, Artificial Intelligence (AI), Customer Support, AI Agents (Agentic AI), AI platform 2026-11-11T15:30:06+13:00 https://ecommercenews.com.au/story/kudosity-sublime-x-bring-sms-into-hubspot-workflows eCommerceNews Australia en 2026-11-11T15:13:48+13:00 Kudosity & Sublime X bring SMS into HubSpot workflows Customer Relationship Management (CRM), Short Message Service (SMS), APAC, HubSpot, Sydney, Customer engagement, Data Quality, Marketing Automation, Workflow Automation, Customer data, Australian, Kudosity 2026-11-11T15:15:06+13:00 https://ecommercenews.com.au/story/bitdefender-launches-browser-extension-to-spot-online-scams eCommerceNews Australia en 2026-11-11T15:08:37+13:00 Bitdefender launches browser extension to spot online scams Malware, Bitdefender, Chrome, Firefox, Microsoft Edge, Online fraud, Fraud, Phishing, Social Engineering, Safari, Artificial Intelligence (AI), Cybersecurity 2026-11-11T15:15:06+13:00 https://ecommercenews.com.au/story/verint-names-abhi-sharma-as-chief-product-tech-chief eCommerceNews Australia en 2026-11-11T14:57:38+13:00 Verint names Abhi Sharma as chief product & tech chief Microsoft, Amazon, Oracle, Salesforce, Customer service, Verint, Customer Experience (CX), Integration, Customer engagement, Twilio, Fortune 100, Omnichannel, Workflow Automation, Risk & Compliance, Scale, Security, Enterprise Resource Planning (ERP), Cloud, Artificial Intelligence (AI), Digital Channels, Job moves, Software Development, AI Agents (Agentic AI), Compliance 2026-11-11T15:00:06+13:00 https://ecommercenews.com.au/story/openai-launches-chatgpt-business-hub-for-companies eCommerceNews Australia en 2026-11-11T14:50:14+13:00 OpenAI launches ChatGPT Business Hub for companies Search, Data Analytics, Digital marketing, Shopify, Advertising Technologies (Adtech), Customer engagement, Merchants, United States (US), OpenAI, ChatGPT, Artificial Intelligence (AI), eCommerce, Retail 2026-11-11T15:00:06+13:00 https://ecommercenews.com.au/story/adobe-expands-ai-agents-across-firefly-creative-cloud eCommerceNews Australia en 2026-11-11T03:00:00+13:00 Adobe expands AI agents across Firefly & Creative Cloud Microsoft, Microsoft Windows, Google, Adobe, Photoshop, OpenAI, Substance 3D, Lightroom, Generative AI (GenAI), AI Assistant, Adobe Firefly, Artificial Intelligence (AI), GenStudio, Adobe Express, Anthropic, AI Agents (Agentic AI), Model Context Protocol (MCP), Disney 2026-11-11T03:00:07+13:00 https://ecommercenews.com.au/story/why-online-retailers-get-declined-in-november-stock-finance-before-peak-season eCommerceNews Australia en 2026-11-10T17:05:00+13:00 Why online retailers get declined in November: stock finance before peak season Small Business (SMB), Australian Bureau of Statistics, Opinion, Credit risk, Black Friday, Cyber Monday, Bank of Australia, Australian, Cash flow, United Kingdom (UK), eCommerce, Nick Lim, Insolvency 2026-11-10T17:15:06+13:00 https://ecommercenews.com.au/story/australia-consumer-confidence-drops-as-rate-hikes-bite eCommerceNews Australia en 2026-11-10T16:07:00+13:00 Australia consumer confidence drops as rate hikes bite Inflation, Job Market, Australian economy, Bank of Australia, Economy, Australian, RBA, Living costs, Retail 2026-11-10T16:15:05+13:00 https://ecommercenews.com.au/story/pattern-helps-oroton-boost-apparel-reach-across-channels eCommerceNews Australia en 2026-11-10T14:46:00+13:00 Pattern helps Oroton boost apparel reach across channels New Zealand (NZ), Social Media, Pinterest, Digital marketing, Search Engine Optimisation (SEO), Customer Journey, Sydney, Meta, TikTok, Pattern, Australian, Artificial Intelligence (AI), eCommerce, Retail 2026-11-10T15:00:07+13:00 https://ecommercenews.com.au/story/mova-brings-forward-black-friday-deals-in-australia eCommerceNews Australia en 2026-11-10T10:45:00+13:00 MOVA brings forward Black Friday deals in Australia Shopping, Black Friday, Consumer rights, Australian, Retail, Consumer tech 2026-11-10T10:45:06+13:00 https://ecommercenews.com.au/story/blue-yonder-launches-ai-native-order-management-tool eCommerceNews Australia en 2026-11-06T15:10:58+13:00 Blue Yonder launches AI-native order management tool Customer service, Digital Transformation, Distributors, Planning, Black Friday, Supply Chain, Blue Yonder, Commerce, Artificial Intelligence (AI), Logistics, eCommerce, AI Agents (Agentic AI), Retail 2026-11-06T15:15:06+13:00 https://ecommercenews.com.au/story/genesys-expands-ai-engineers-to-speed-customer-rollouts eCommerceNews Australia en 2026-11-06T14:33:19+13:00 Genesys expands AI engineers to speed customer rollouts Customer service, Managed Services, Genesys, Digital Transformation, Customer Experience (CX), Data governance, Customer Journey, Ireland, Latin America, Enterprise Resource Planning (ERP), Generative AI (GenAI), Cloud, Artificial Intelligence (AI), United Kingdom (UK), Business Value, Customer Support, AI Ethics & Governance, AI Agents (Agentic AI), Change Management 2026-11-06T14:45:06+13:00 https://ecommercenews.com.au/story/mayhew-book-urges-firms-to-start-ai-with-workflows eCommerceNews Australia en 2026-11-06T11:00:00+13:00 Mayhew book urges firms to start AI with workflows MYOB, Productivity, Business Process Mapping, Customer service, Digital Transformation, Hospitality, Workflow Automation, Chief Operating Officer (COO), Cloud, Australian, Artificial Intelligence (AI), eCommerce, Online learning 2026-11-06T11:00:11+13:00 https://ecommercenews.com.au/story/paypal-launches-pay-in-4-for-in-store-shopping-in-australia eCommerceNews Australia en 2026-11-05T14:31:00+13:00 PayPal launches Pay in 4 for in-store shopping in Australia PayPal, QR code, Point of Sale (POS), BP, The Good Guys, Budgeting, Australia Post, Buy Now Pay Later (BNPL), Australian, Cash flow, Payment Technologies 2026-11-05T14:45:06+13:00 https://ecommercenews.com.au/story/australian-retailers-prioritise-ai-for-customer-growth eCommerceNews Australia en 2026-11-05T13:45:00+13:00 Australian retailers prioritise AI for customer growth Productivity, Inflation, Customer Experience (CX), APAC, Customer Journey, Black Friday, Customer retention, Australian, Artificial Intelligence (AI), eCommerce, Kudosity, Yotpo, Retail 2026-11-05T14:00:07+13:00 https://ecommercenews.com.au/story/australian-small-businesses-brace-for-black-friday-ai-boost eCommerceNews Australia en 2026-11-05T12:46:00+13:00 Australian small businesses brace for Black Friday AI boost Xero, Online shopping, Black Friday, Cyber Monday, Buy Now Pay Later (BNPL), Bank of Australia, Credit, Australian, Artificial Intelligence (AI), RBA, Cash flow, eCommerce, Retail 2026-11-05T13:00:07+13:00 https://ecommercenews.com.au/story/adobe-puts-cx-enterprise-coworker-inside-ai-assistants eCommerceNews Australia en 2026-11-05T12:24:00+13:00 Adobe puts CX Enterprise Coworker inside AI assistants Microsoft, Software-as-a-Service (SaaS), Google, Amazon, IBM, Adobe, Cognizant, Digital Transformation, Capgemini, Ernst & Young (EY), Accenture, Machine learning (ML), Customer Experience (CX), Project Management, Integration, Customer Journey, Price Waterhouse Coopers, Adobe Experience Cloud, Customer engagement, Meta, Predictive analytics, Databricks, Workflow Automation, OpenAI, Deloitte Digital, RainFocus, Customer data, Enterprise Resource Planning (ERP), Infosys, ChatGPT, Generative AI (GenAI), Snowflake, WPP, Microsoft Copilot, Tata Consultancy Services (TCS), Anthropic, Claude, Dentsu, Google Gemini, AI Agents (Agentic AI), Model Context Protocol (MCP) 2026-11-05T12:30:07+13:00 https://ecommercenews.com.au/story/shoppers-urged-to-check-furniture-warranty-terms-carefully eCommerceNews Australia en 2026-11-05T10:00:00+13:00 Shoppers urged to check furniture warranty terms carefully Shopping, Online shopping, Warranties, Consumer rights, Australian, Retail 2026-11-05T10:00:06+13:00 https://ecommercenews.com.au/story/stellantis-picks-amperity-for-unified-customer-data eCommerceNews Australia en 2026-11-04T19:32:15+13:00 Stellantis picks Amperity for unified customer data Customer Relationship Management (CRM), Digital Transformation, Loyalty programmes, Customer engagement, Data Platform, France, Europe (European), Customer data, Vehicles, Amperity, Artificial Intelligence (AI), Data Transformation 2026-11-04T19:45:05+13:00 https://ecommercenews.com.au/story/samsung-launches-broad-black-friday-deals-in-australia eCommerceNews Australia en 2026-11-03T21:45:00+13:00 Samsung launches broad Black Friday deals in Australia Samsung, Wearables, Black Friday, Australian, eCommerce, Retail, Consumer tech 2026-11-03T21:45:05+13:00 https://ecommercenews.com.au/story/your-bank-statements-are-now-your-loan-application-most-small-business-owners-don-t-know-it eCommerceNews Australia en 2026-11-03T17:27:00+13:00 Your bank statements are now your loan application. Most small business owners don't know it Taxation (Tax), Small Business (SMB), Fintech, Opinion, Credit risk, Buy Now Pay Later (BNPL), Startups, Banking, Australian, Cash flow, Australian Taxation Office (ATO), Nick Lim 2026-11-03T17:30:05+13:00 https://ecommercenews.com.au/story/shopx-launches-global-retail-media-group-across-27-markets eCommerceNews Australia en 2026-11-02T14:51:16+13:00 ShopX launches global retail media group across 27 markets Digital marketing, Advertising Technologies (Adtech), Measurement, Australian, eCommerce, Retail media, ShopFully, Retail 2026-11-02T15:00:10+13:00 https://ecommercenews.com.au/story/ventraip-warns-slow-landing-pages-can-sink-black-friday eCommerceNews Australia en 2026-11-02T10:30:00+13:00 VentraIP warns slow landing pages can sink Black Friday Google, Deloitte, Hosting, Imperva, Online shopping, Digital marketing, Adyen, Shopify, Australia Post, Black Friday, Australian Competition and Consumer Commission (ACCC), Cyber Monday, Australian, Artificial Intelligence (AI), eCommerce, Retail, Change Management, VentraIP 2026-11-03T14:15:06+13:00 https://ecommercenews.com.au/story/why-strategic-supply-chains-generate-savings-for-fmcg-companies eCommerceNews Australia en 2026-10-31T05:28:00+13:00 Why strategic supply chains generate savings for FMCG companies Robotics (Robots), Productivity, Manufacturing, Opinion, Supply Chain, Australian, Artificial Intelligence (AI), Logistics, Retail, Resilience, Adrian Grunbach 2026-10-31T06:15:05+13:00