https://ecommercenews.com.au/story/scoot-uses-ai-to-speed-up-customer-feedback-analysis eCommerceNews Australia en 2026-08-06T11:15:00+12:00 Scoot uses AI to speed up customer feedback analysis Productivity, Contact Centre, Digital Transformation, Enterprise Resource Planning (ERP), Data Privacy, Artificial Intelligence (AI), Business Intelligence (BI), Southeast Asia, Customer Feedback, Text analytics, Customer Experience (CX), Qualtrics, Customer service, Customer Satisfaction, Management platform, Singapore, Customer Journey, Automation, Machine learning (ML), Aviation, Digital Experience (DX), Call centre, Predictive analytics, User experience (UX), Data Protection, Customer retention 2026-08-06T11:15:05+12:00 https://ecommercenews.com.au/story/wp-engine-commerce-launch-bigcommerce-for-wordpress eCommerceNews Australia en 2026-08-05T16:54:00+12:00 WP Engine & Commerce launch BigCommerce for WordPress Digital Transformation, Web Development, eCommerce, WP Engine, WordPress, BigCommerce, Search Engine Optimisation (SEO), Customer Experience (CX), Online shopping, Software-as-a-Service (SaaS), Customer Journey, Digital Experience (DX), Marketing Technologies (MarTech), Digital commerce, Skechers, Content Management System (CMS), Information Management 2026-08-05T17:00:07+12:00 https://ecommercenews.com.au/story/fedex-launches-guangzhou-to-sydney-freighter-service eCommerceNews Australia en 2026-08-05T13:41:00+12:00 FedEx launches Guangzhou to Sydney freighter service Small Business (SMB), Manufacturing, Trade, Supply Chain, Australian, eCommerce, Chinese, Retail, Logistics, Sydney, South Korea, Wholesale, Asia, Electronics, Malaysia, Middle East, FedEx, Exports, Australasia, Air cargo, Hong Kong, Philippines, Japan, Thailand, Air freight 2026-08-05T13:45:05+12:00 https://ecommercenews.com.au/story/target-rebuilds-product-discovery-on-google-cloud-spanner eCommerceNews Australia en 2026-08-05T13:15:00+12:00 Target rebuilds product discovery on Google Cloud Spanner Artificial Intelligence (AI), Integration, Personalisation, Large Language Models (LLMs), eCommerce, Google Cloud, NPS, Graph Database, Microservices, Customer Experience (CX), Customer Satisfaction, Retrieval Augmented Generation (RAG), Generative AI (GenAI), Online shopping, Data Pipeline, Cyber Monday, Black Friday, NoSQL, Digital commerce, Vector Database, Vector Search, Data Platform, AI Data, Infrastructure maintenance, Indexing 2026-08-05T13:15:05+12:00 https://ecommercenews.com.au/story/mc-v-wins-new-business-from-we-are-social-others eCommerceNews Australia en 2026-08-05T10:15:00+12:00 MC&V wins new business from We Are Social & others Marketing, Digital Transformation, Content Creation, Advertising Technologies (Adtech), Real time data, Australian, Artificial Intelligence (AI), Sydney, Cycling, Social Media, United States (US), Generative AI (GenAI), Digital Experience (DX), Canva, Samsung, Afterpay, Data Driven, Experience Design, CanTeen, Adidas, KFC 2026-08-05T10:15:05+12:00 https://ecommercenews.com.au/story/progress-software-adds-ai-agents-to-sitefinity-cms eCommerceNews Australia en 2026-08-04T15:00:00+12:00 Progress Software adds AI agents to Sitefinity CMS Artificial Intelligence (AI), Marketing, Digital Transformation, Personalisation, Enterprise Resource Planning (ERP), Australian, AI Agents (Agentic AI), Higher education, Search Engine Optimisation (SEO), Sitefinity, Abu Dhabi, Marketing Automation, Generative AI (GenAI), Automation, Machine learning (ML), Digital Experience (DX), Domo, Marketing Technologies (MarTech), Content Management System (CMS), AI Strategy, Data Platform 2026-08-04T17:00:05+12:00 https://ecommercenews.com.au/story/minor-hotels-rolls-out-oracle-cloud-across-106-sites eCommerceNews Australia en 2026-08-04T13:15:00+12:00 Minor Hotels rolls out Oracle cloud across 106 sites New Zealand (NZ), Productivity, Digital Transformation, Integration, Global expansion, Enterprise Resource Planning (ERP), Cloud, Australian, Oracle, Mobile-first, Africa, Middle East, Software-as-a-Service (SaaS), Australasia, Systems integration, Cloud migration, Asia Pacific, Commercial Strategy, OHIP, Data Platform, Thailand 2026-08-04T13:30:07+12:00 https://ecommercenews.com.au/story/your-reformer-appoints-new-chief-technology-officer eCommerceNews Australia en 2026-08-03T16:59:00+12:00 Your Reformer appoints new Chief Technology Officer Chief Technology Officers (CTO), Digital Transformation, Global expansion, Europe (European), Australian, Artificial Intelligence (AI), eCommerce, Digital services, Customer Experience (CX), United States (US), C-Suite, Software-as-a-Service (SaaS), Hotels, Machine learning (ML), Digital fitness, User experience (UX), B2B, B2C, Mobile Apps, Job moves, Your Reformer 2026-08-03T17:00:06+12:00 https://ecommercenews.com.au/story/weather-driven-demand-and-the-limits-of-seasonal-inventory-planning eCommerceNews Australia en 2026-08-03T15:00:00+12:00 Weather-driven demand and the limits of seasonal inventory planning Supply Chain, Australian, Forecasting, Western Australia, South Australia, Predictive analytics, Adelaide, Risk Management, Global warming, Climate change, Aquatune, Opinion 2026-08-03T15:00:07+12:00 https://ecommercenews.com.au/story/miq-launches-unified-screens-planner-in-australia-nz eCommerceNews Australia en 2026-08-03T14:00:00+12:00 MiQ launches unified screens planner in Australia & NZ New Zealand (NZ), Streaming, Advertising Technologies (Adtech), Australian, Location data, Connected TV, London, MIQ, YouTube, Australasia, Marketing Technologies (MarTech), SVOD 2026-08-05T16:00:07+12:00 https://ecommercenews.com.au/story/carta-broadens-claude-plugins-for-private-capital-firms-f8467338-1611-4e6a-8e96-df5fda6acd1e eCommerceNews Australia en 2026-08-03T12:57:00+12:00 Carta broadens Claude plugins for private capital firms Integration, Regulatory technology, Risk & Compliance, Enterprise Resource Planning (ERP), Artificial Intelligence (AI), AI Ethics & Governance, Anthropic, Venture Capital, Customer Relationship Management (CRM), AI Adoption, Data governance, Generative AI (GenAI), IR, Software-as-a-Service (SaaS), Private Equity, Capital Management, Fintech, Workflow Automation, Claude, Carta 2026-08-03T13:00:07+12:00 https://ecommercenews.com.au/story/constructiv-duda-launch-ai-lead-routing-websites eCommerceNews Australia en 2026-08-03T12:56:00+12:00 Constructiv & Duda launch AI lead-routing websites Digital Transformation, Web Development, Low code & No code (LCNC), Marketplace, Application Programming Interface (API), Cloud, Australian, Artificial Intelligence (AI), Construction, Customer Relationship Management (CRM), Marketing Automation, Procurement, Software-as-a-Service (SaaS), Mining, Customer retention, Virtual Assistant, Workflow Automation, OEM 2026-08-03T13:00:07+12:00 https://ecommercenews.com.au/story/stackadapt-launches-ivy-studio-ai-hub-for-marketers eCommerceNews Australia en 2026-07-31T18:47:00+12:00 StackAdapt launches Ivy Studio AI hub for marketers Marketing, Advertising Technologies (Adtech), OpenAI, Enterprise Resource Planning (ERP), Data Privacy, Large Language Models (LLMs), Artificial Intelligence (AI), Market Growth, AI Agents (Agentic AI), Connected TV, Forecasting, Digital Out of Home (DOOH), StackAdapt, Generative AI (GenAI), Automation, Marketing Technologies (MarTech), User experience (UX), AI Strategy, Workflow Automation, Hybrid AI 2026-07-31T19:00:06+12:00 https://ecommercenews.com.au/story/australian-heavy-fleets-could-save-aud-4-5m-on-electric eCommerceNews Australia en 2026-07-31T10:30:00+12:00 Australian heavy fleets could save AUD $4.5m on electric Sustainability, Electric vehicles (EVs), Commonwealth Bank of Australia (CBA), Supply Chain, Risk & Compliance, Australian, Retail, Logistics, Carbon emissions, Decarbonisation, Supermarkets, Fleet Management, Woolworths, Australian Dollar, Climate change, Insurance Australia Group (IAG), ROI, Infrastructure 2026-07-31T10:30:06+12:00 https://ecommercenews.com.au/story/generate-launches-ones-to-watch-for-anz-b2b-marketers eCommerceNews Australia en 2026-07-30T18:00:00+12:00 Generate launches Ones to Watch for ANZ B2B marketers New Zealand (NZ), Marketing, Content Creation, Australia & New Zealand, Australian, Artificial Intelligence Engine Optimisation (AEO), Melbourne, Sydney, Perth, Twilio, Social Media, Search Engine Optimisation (SEO), Professional Development (PD), Freelancer, Salesforce, Australasia, B2B Marketing, Brisbane, Adelaide, Auckland, Public Relations 2026-07-30T18:00:05+12:00 https://ecommercenews.com.au/story/ibuildnew-adds-land-listings-to-boost-home-buyer-searches eCommerceNews Australia en 2026-07-30T16:06:00+12:00 iBuildNew adds land listings to boost home buyer searches Real estate, Marketplace, Upgrades, Financial Literacy, Property Technology (PropTech), Property Market, Australian Bureau of Statistics, Australian 2026-07-31T17:30:06+12:00 https://ecommercenews.com.au/story/quantcast-names-tom-weaving-managing-director-for-sea eCommerceNews Australia en 2026-07-29T11:30:00+12:00 Quantcast names Tom Weaving Managing Director for SEA Leadership, Digital Transformation, ICT sector, Advertising Technologies (Adtech), eCommerce, Job moves, Connected TV, Southeast Asia, Retail media, AOL, Singapore, Quantcast, Marketing Technologies (MarTech), Hong Kong, APAC, Asia Pacific, The Trade Desk 2026-07-29T11:30:06+12:00 https://ecommercenews.com.au/story/elemental-concept-expands-to-australia-with-cx-model eCommerceNews Australia en 2026-07-29T01:33:00+12:00 Elemental Concept expands to Australia with CX model New Zealand (NZ), Data Analytics, Digital Transformation, Germany, Global expansion, Consultancy, Asset Management, Australian, Artificial Intelligence (AI), Market Growth, Forrester Research, Southeast Asia, Customer Choice, Customer Experience (CX), Elemental Concept, United Kingdom (UK), Customer Satisfaction, Market share, Customer Journey, Wealth management, APAC, Customer retention, Customer Loyalty, Management Consulting, Serko, Experience Design 2026-07-29T04:15:06+12:00 https://ecommercenews.com.au/story/when-you-outgrow-shopify-the-web-hosting-decision-behind-going-self-hosted eCommerceNews Australia en 2026-07-28T16:15:00+12:00 When you outgrow Shopify: the web hosting decision behind going self-hosted Cloud Services, Marketing, Small Business (SMB), Web Development, Data sovereignty, Virtual Private Server (VPS), IT Infrastructure, Data Privacy, Australian, eCommerce, Cybersecurity, BigCommerce, Downtime, Search Engine Optimisation (SEO), Customer Experience (CX), Digital Infrastructure, Small and Medium Enterprise (SME), User experience (UX), Data Protection, PCI Compliance, Shopify, TLS, Security, Open source, SSL, VentraIP, Opinion 2026-07-28T16:15:06+12:00 https://ecommercenews.com.au/story/adobe-adds-ai-discovery-tools-to-commerce-catalogue eCommerceNews Australia en 2026-07-28T15:53:00+12:00 Adobe adds AI discovery tools to Commerce catalogue Artificial Intelligence (AI), Marketing, Data Quality, Enterprise Resource Planning (ERP), Large Language Models (LLMs), eCommerce, Google Gemini, AI Agents (Agentic AI), Search Engine Optimisation (SEO), Chatbots, Data governance, Adobe, Magento, Retail media, Generative AI (GenAI), Microsoft Copilot, Cyber Monday, Customer Journey, ChatGPT, Marketing Technologies (MarTech), Black Friday, Digital commerce, Information Management, Adobe Digital Insights, Claude 2026-07-28T16:00:06+12:00 https://ecommercenews.com.au/story/ai-search-tools-slash-website-traffic-by-up-to-80 eCommerceNews Australia en 2026-07-28T13:15:00+12:00 AI search tools slash website traffic by up to 80% Small Business (SMB), Content Creation, Large Language Models (LLMs), Artificial Intelligence (AI), Google Gemini, Search Engine Optimisation (SEO), Generative AI (GenAI), AI Overviews, ChatGPT, Search engines, Google Search, Claude, Digital disruption 2026-07-29T16:15:06+12:00 https://ecommercenews.com.au/story/australians-still-trust-physical-mail-over-digital eCommerceNews Australia en 2026-07-28T11:11:00+12:00 Australians still trust physical mail over digital Scams, Advertising Technologies (Adtech), Data Privacy, Australian, Marketing strategy, Cybercrime, Mental Health, Social Media, Public Sector, Customer Experience (CX), Multichannel marketing, Email, Identity Theft, Customer engagement, Data Security, Consumer Trust, Postie, User experience (UX), Fraud, Phishing, Market research, Business communications, Online fraud 2026-07-28T11:15:05+12:00 https://ecommercenews.com.au/story/waterco-launches-new-b2b-ordering-platform-on-bigcommerce eCommerceNews Australia en 2026-07-28T11:00:00+12:00 Waterco launches new B2B ordering platform on BigCommerce New Zealand (NZ), Manufacturing, Digital Transformation, Enterprise Resource Planning (ERP), Australian, Market Growth, eCommerce, Logistics, BigCommerce, Epicor, Digital commerce, APAC, Shipping, Information Management, Commerce 2026-07-28T11:00:08+12:00 https://ecommercenews.com.au/story/boody-adopts-netsuite-to-streamline-global-operations eCommerceNews Australia en 2026-07-28T10:30:00+12:00 Boody adopts NetSuite to streamline global operations New Zealand (NZ), Productivity, Digital Transformation, Financial results, Project Management, Oracle NetSuite, Global expansion, Supply Chain, Warehouse Management Solutions (WMS), Europe (European), Enterprise Resource Planning (ERP), IT Infrastructure, Australian, Market Growth, eCommerce, Retail, Logistics, Omnichannel, Electronic data interchange, 3PL, Wholesale, United Kingdom (UK), Celigo, United States (US), Systems integration, Financial Management, Black Friday, B2B, Shopify, Direct to consumer (D2C), Annexa 2026-07-28T10:45:05+12:00 https://ecommercenews.com.au/story/social-media-reshapes-australians-shopping-habits eCommerceNews Australia en 2026-07-27T16:48:00+12:00 Social media reshapes Australians' shopping habits Amazon, Marketing, Digital Transformation, Content Creation, Australian, eCommerce, Retail, Marketing strategy, Omnichannel, Social Networking, Social Media, Customer Experience (CX), Online marketing, Customer service, Facebook, Trust, Market share, TikTok, Online shopping, Gen Z, Google, Customer Journey, Search engines, Digital Trust, Instagram, Millennials, Pattern, Social commerce, Market research, Google Search, Generation Z, Influencer Marketing 2026-07-27T17:00:06+12:00